Infermedica blog

Looking into the future of healthcare

How we achieved MDR IIb certification: The Infermedica story
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How we achieved MDR IIb certification: The Infermedica story

Discover Infermedica’s journey to MDR Class IIb certification. Learn how we navigated the complexities of AI regulation in healthcare, overcame key challenges, and built trust through safety, compliance, and clinical validation.

When AI picks up: pre-triage voice agent for call centers

When AI picks up: pre-triage voice agent for call centers

Introducing our pre-triage voice agent for nurse call centers. An AI-powered voice service that collects preliminary patient information before handing off to a triage nurse.

Not all AI is created equal. We’ve got MDR Class IIb certification.

Not all AI is created equal. We’ve got MDR Class IIb certification.

Building trust in healthcare AI: our Medical Guidance Platform is now MDR Class IIb certified, the highest level for software of its kind.

Technology
Launching Conversational Triage: Combining LLMs with Bayesian Models

Launching Conversational Triage: Combining LLMs with Bayesian Models

Discover conversational triage, an enhanced healthcare AI product with improved patient understanding, language capabilities, and empathy.

The ChatGPT effect: 5 considerations for building a truly effective digital front door

The ChatGPT effect: 5 considerations for building a truly effective digital front door

Patients are seeking immediate, accessible, and conversational healthcare guidance, and they're turning to unregulated LLMs. This isn't a problem to be solved, but a demand to be met.

Moving towards clinically validated Neuro-Symbolic AI

Moving towards clinically validated Neuro-Symbolic AI

Infermedica's vision for Gen AI in healthcare. Combining LLMs with clinically validated knowledge to create a conversational, trusted healthcare companion.

Optimizing nurse triage call centers with virtual triage: Benefits for organizations, nurses, and patients

Optimizing nurse triage call centers with virtual triage: Benefits for organizations, nurses, and patients

AI-powered virtual triage in nurse triage call centers improves efficiency, nurse retention, and care continuity compared to Schmitt-Thompson RBTPs.

Digital health
6 reasons leading health insurers are choosing AI triage and care navigation

6 reasons leading health insurers are choosing AI triage and care navigation

Discover how leading healthcare insurers worldwide create member-centric experiences while managing rising healthcare costs.

Virtual triage for public health and governments

Virtual triage for public health and governments

Benefits of virtual triage for public health and governments—navigating patients, improving access, crisis management, increasing use of preventative services.

8 questions to answer before investing in virtual triage

8 questions to answer before investing in virtual triage

Before investing in virtual triage for your health plan or public health system, consider these top questions and Infermedica’s evidence-based results.

Virtual triage for health plans: 9 benefits that redefine care

Virtual triage for health plans: 9 benefits that redefine care

Discover the key advantages of virtual triage for health plans, such as efficiency, accessibility, cost savings, and improved patient outcomes.

Company
TeleClinic & Infermedica: Structured initial assessments for telemedicine

Meeting new standards for telemedicine: TeleClinic and Infermedica team up on structured initial assessments

Learn how TeleClinic and Infermedica’s partnership meets Annex 31c requirements with structured initial assessments for telemedicine users in Germany.

Connecting care: How Healthdirect helps up to 26 million people access healthcare with Infermedica

Connecting care: How Healthdirect helps up to 26 million people access healthcare with Infermedica

Learn how the implementation of Infermedica’s AI tools is helping 26 million Australians have a connected, efficient, and user-friendly healthcare experience.

Bridging medicine and technology: Meet the medical experts behind Infermedica’s AI solutions

Bridging medicine and technology: Meet the medical experts behind Infermedica’s AI solutions

Discover the exact role, responsibilities and day-to-day activities of our medical professions, who ensure clinical excellence in all our products.

Medical professionals at the intersection of healthcare and technology

Medical professionals at the intersection of healthcare and technology

Explore how our doctors blend their clinical practice with work at a tech company, and how working at the intersection of medicine and technology opens up dynamic paths for professional growth.

Our authors

Meet the amazing group of visionaries and enthusiasts of digital health, who shares unique thoughts and knowledge on Infermedica Blog.

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