Infermedica blog

Looking into the future of care navigation in healthcare

How governments are using AI to manage patient demand: Care navigation and digital triage
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How governments are using AI to manage patient demand: Care navigation and digital triage

How governments and health systems use AI triage and care navigation to ease patient demand and get patients to the right care faster

Clinical governance in the age of AI: An interview with Dr. Charles Young

Clinical governance in the age of AI: An interview with Dr. Charles Young

Infermedica’s Chief Medical Officer, Dr. Charles Young, shares his views on clinical governance, trust in AI, and the role of health tech in improving patient access to healthcare services.

Germany’s Healthcare Reform: Interview with Daniel Cardinal, Techniker Krankenkasse

Inside Germany’s Healthcare Reform: patient navigation and AI

Infermedica CEO chats with Head of Innovation at TK, Daniel Cardinal, about healthcare reform in Germany in the context of AI, patient navigation, and system demand.

Technology
Launching Conversational Triage: Combining LLMs with Bayesian Models

Launching Conversational Triage: Combining LLMs with Bayesian Models

Discover conversational triage, an enhanced healthcare AI product with improved patient understanding, language capabilities, and empathy.

The ChatGPT effect: 5 considerations for building a truly effective digital front door

The ChatGPT effect: 5 considerations for building a truly effective digital front door

Patients are seeking immediate, accessible, and conversational healthcare guidance, and they're turning to unregulated LLMs. This isn't a problem to be solved, but a demand to be met.

Moving towards clinically validated Neuro-Symbolic AI

Moving towards clinically validated Neuro-Symbolic AI

Infermedica's vision for Gen AI in healthcare. Combining LLMs with clinically validated knowledge to create a conversational, trusted healthcare companion.

When AI picks up: pre-triage voice agent for call centers

When AI picks up: pre-triage voice agent for call centers

Introducing our pre-triage voice agent for nurse call centers. An AI-powered voice service that collects preliminary patient information before handing off to a triage nurse.

Digital health
6 reasons leading health insurers are choosing AI triage and care navigation

6 reasons leading health insurers are choosing AI triage and care navigation

Discover how leading healthcare insurers worldwide create member-centric experiences while managing rising healthcare costs.

Virtual triage for public health and governments

Virtual triage for public health and governments

Benefits of virtual triage for public health and governments—navigating patients, improving access, crisis management, increasing use of preventative services.

8 questions to answer before investing in virtual triage

8 questions to answer before investing in virtual triage

Before investing in virtual triage for your health plan or public health system, consider these top questions and Infermedica’s evidence-based results.

Optimizing nurse triage call centers with virtual triage: Benefits for organizations, nurses, and patients

Optimizing nurse triage call centers with virtual triage: Benefits for organizations, nurses, and patients

AI-powered virtual triage in nurse triage call centers improves efficiency, nurse retention, and care continuity compared to Schmitt-Thompson RBTPs.

Company
TeleClinic & Infermedica: Structured initial assessments for telemedicine

Meeting new standards for telemedicine: TeleClinic and Infermedica team up on structured initial assessments

Learn how TeleClinic and Infermedica’s partnership meets Annex 31c requirements with structured initial assessments for telemedicine users in Germany.

Connecting care: How Healthdirect helps up to 26 million people access healthcare with Infermedica

Connecting care: How Healthdirect helps up to 26 million people access healthcare with Infermedica

Learn how the implementation of Infermedica’s AI tools is helping 26 million Australians have a connected, efficient, and user-friendly healthcare experience.

Not all AI is created equal. We’ve got MDR Class IIb certification.

Not all AI is created equal. We’ve got MDR Class IIb certification.

Building trust in healthcare AI: our Medical Guidance Platform is now MDR Class IIb certified, the highest level for software of its kind.

DocMorris and Infermedica virtual digital care services

DocMorris embeds Infermedica's symptom checker to enhance their virtual care services

DocMorris and Infermedica team up to bridge the gap between first symptoms and receiving correct treatment.

Our authors

Meet the amazing group of visionaries and enthusiasts of digital health, who shares unique thoughts and knowledge on Infermedica Blog.

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