CUSTOMER STORIES
Success shaped by healthcare innovators
Real-life stories from the most innovative global companies on how they improve healthcare every day. See the impressive results of organizations using Infermedica technologies.
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Case studies
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Healthcare insurer
Navigating 85% of the app’s users to non-emergency care
Discover how nib used symptom checker to support international students and workers, and optimize their access to Australian care services.
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STATUTORY HEALTH INSURER
AI-powered symptom checker to become a digital health partner for customers
See how Techniker Krankenkasse leveraged the power of AI-driven navigation to engage, satisfy, and partner with their members.
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Public Healthcare Provider
55% of users followed the recommendation of self-care
Discover how the Institute of Mother and Child (IMC) used an online symptom checker to engage patients while reducing the load on physicians, nurses and medical receptionists.
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Healthcare insurance
Leveraging a symptom checker to direct 15% of members to lower-cost self care
Learn how Nextcare added Infermedica’s symptom checker to their array of digital health solutions, and it became a highly valued feature in their mobile app, Lumi.
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Providers’ network
2x in-network visit bookings via AI triage
See how an intelligent triaging tool engaged Solv’s patients, and helped them find affordable urgent care services.
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Virtual health platform
Providing a 97% accurate symptom check in remote areas
Discover how Digi-Dibia used symptom checking tools to equip and empower healthcare agents working with local communities, bringing medical support to those in need of help.
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Health insurer
37% of patients directed to teleconsultation
See how precise triaging helped direct patients to the appropriate level of care and brought real savings to a healthcare insurer.
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Private healthcare provider
99.4% of all reported clients’ symptoms are covered by Infermedica’s tool
Learn how our tool has prevented unnecessary urgent care visits and increased the frequency of self-care.
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Digital health platform
Operational efficiency increased by 39% with a symptom checker
See how a rising provider has used intelligent tools to optimize their resources, shorten visit time, and provide better medical services.
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Digital health platform
COVID-19 Risk Assessment tool: 3 weeks from conception to launch
Discover the story of building a COVID-19 calculator in just days to support global healthcare in distress.
Read the study →)
Use cases
Telemedicine
Medical interview with a voice assistant—a voicebot that supports patients, contact center agents, and providers.
Telemedicine
Microsoft Health Bot service—learn about the solution that enhances healthcare organizations globally.
Digital health platform
The story of a Mexican innovator that changed the market and provides health services through its state-of-the-art digital platform.
Telemedicine
Infermedica and knǒk—a refreshing approach to healthcare accessibility with an easy-to-integrate telemedicine platform.
Care provider
International Medical Center—a hospital using a symptom checker as a gateway for new patients.
Healthcare provider
A modern digital healthcare platform using a smart symptom checker to establish patient-oriented services and communication.
Private hospital network
Europe’s second-largest private healthcare provider leverages Infermedica’s symptom checker for patient navigation and connection to services.
ONGOING COLLABORATIONs
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