CUSTOMER STORIES
Success shaped by healthcare innovators
Real-life stories from the most innovative global companies on how they improve healthcare every day. See the impressive results of organizations using Infermedica technologies.
Case studies
Healthcare insurer
Navigating 85% of the app’s users to non-emergency care
Discover how nib used symptom checker to support international students and workers, and optimize their access to Australian care services.
Get the study →STATUTORY HEALTH INSURER
AI-powered symptom checker to become a digital health partner for customers
See how Techniker Krankenkasse leveraged the power of AI-driven navigation to engage, satisfy, and partner with their members.
Get the study →Public Healthcare Provider
IMC: 55% of users followed the recommendation of self-care
Discover how the Institute of Mother and Child (IMC) used an online symptom checker to engage patients while reducing the load on physicians, nurses and medical receptionists.
Get the study →Healthcare insurance
Leveraging a symptom checker to direct 15% of members to lower-cost self care
Learn how Nextcare added Infermedica’s symptom checker to their array of digital health solutions, and it became a highly valued feature in their mobile app, Lumi.
Get the study →Providers’ network
2x in-network visit bookings via AI triage
See how an intelligent triaging tool engaged Solv’s patients, and helped them find affordable urgent care services.
Get the study →Virtual health platform
Providing a 97% accurate symptom check in remote areas
Discover how Digi-Dibia used symptom checking tools to equip and empower healthcare agents working with local communities, bringing medical support to those in need of help.
Read the study →Health insurer
37% of patients directed to teleconsultation
See how precise triaging helped direct patients to the appropriate level of care and brought real savings to a healthcare insurer.
Read the study →Private healthcare provider
99.4% of all reported clients’ symptoms are covered by Infermedica’s tool
Learn how our tool has prevented unnecessary urgent care visits and increased the frequency of self-care.
Read the study →Digital health platform
Operational efficiency increased by 39% with a symptom checker
See how a rising provider has used intelligent tools to optimize their resources, shorten visit time, and provide better medical services.
Read the study →Digital health platform
COVID-19 Risk Assessment tool: 3 weeks from conception to launch
Discover the story of building a COVID-19 calculator in just days to support global healthcare in distress.
Read the study →Use cases
Telemedicine
Medical interview with a voice assistant—a voicebot that supports patients, contact center agents, and providers.
Telemedicine
Microsoft Health Bot service—learn about the solution that enhances healthcare organizations globally.
Digital health platform
The story of a Mexican innovator that changed the market and provides health services through its state-of-the-art digital platform.
Telemedicine
Infermedica and knǒk—a refreshing approach to healthcare accessibility with an easy-to-integrate telemedicine platform.
Care provider
International Medical Center—a hospital using a symptom checker as a gateway for new patients.
Healthcare provider
A modern digital healthcare platform using a smart symptom checker to establish patient-oriented services and communication.
Private hospital network
Europe’s second-largest private healthcare provider leverages Infermedica’s symptom checker for patient navigation and connection to services.
ONGOING COLLABORATIONs
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