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Proven outcomes for public health systems
Empowering patients with clear guidance, preventing unnecessary ED visits, driving digital care, uncovering useful population insights, and freeing clinicians to focus on what matters most.
99.6%
reduction in care-seeking uncertainty
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55%
ED visits safely avoided
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14.7x
increase in virtual ED use
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29.6%
of users report overweight status
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40%
reduction in consultation time
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Compliance, security, and data governance by design
Medical Device Certification
MGP is certified as a Class IIb medical device under EU MDR and registered with the UK MHRA.
Quality Management and Information Security
Certified with ISO 13485:2016 for medical devices and ISO 27001:2022 for information security.
Data Protection
Global compliance with GDPR, HIPAA, and SOC 2 Type 2®, built around secure data practices.
Regulated Healthcare Ready
Designed to meet strict regulatory and data residency requirements. LEI code: 984500NIA7B8AFF75805
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Applications in public health
AI-powered symptom assessment that integrates with national health portals, EHR systems, and call centre platforms via API—enabling scalable digital triage across public health services.
Digital front door
Enable a national digital front door to give citizens a single entry point for symptom assessment and care navigation—24/7 across web, app and phone channels.
Nurse advice lines
Modernize nurse call centers and reduce call times by 75%. Upgrade from traditional rules-based triage protocols to AI-supported clinical workflows for nurses.
Evidence & resources
Value & impact report
Based on 24 peer-reviewed studies from prominent medical journals.
Customer testimonial
Infermedica & Healthdirect Australia improve services for 26M citizens.
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