MEDICAL Guidance Platform



Intelligent medical data collection and consultation support

The Infermedica Intake module improves patient-physician communication with hassle-free intake and simplified data transfer right to the doctor’s desk.

Symptomate app illustration


AI assistance for your primary care environment

Primary care centers are filled with stressed patients, overburdened physicians, and an ever-increasing sense of pressure.

Support clinicians by streamlining patient intake data collection. Equipped with intelligent algorithms, Infermedica Intake empowers patients before the visit, provides practitioners with essential patient data related to physical and mental health symptoms prior to the consultation, and improves overall efficiency across the healthcare journey.

Patient Survey

An intelligent tool that gives patients additional time and space to prepare for their visit and helps minimize stress and waiting times. Through a dynamic interview, it collects patients’ essential information:

  • Demographic data
  • Symptoms and risk factors
  • Chronic diseases
  • Specialists and medications
  • Hospitalizations and operations
  • Allergies

Data for providers

Collected data can be transferred to physicians' tools, like EHRs. This way they avoid asking repetitive questions, minimize admin tasks during the visit, and free up more time to spend with patients. Infermedica supports providers by giving them:

  • Information about present and absent symptoms
  • Structured medical history
  • Input for pre-populated notes
  • List of the most probable conditions
  • Medical consultation support
  • Simplified data transfer to EHRs

Step 1

Pre-visit intake

After booking a visit, patients get personalized access to the Patient’s Survey.

Step 2

Efficient preparation

Patients provide information on their visit goals, current symptoms, and medical history.

Step 3

Seamless data transfer

Medical information is attached to the visit and transferred to the physician.

Step 4

Optimizing visit flow

Physicians can get a summary of the patient's current state and access to detailed medical records.

Step 5

Consultation support

The Intake module can support physicians by providing them with a list of possible conditions.

Step 6

Patient documentation

Physicians can easily transfer diagnoses and post-visit notes to the EHR system.

Portrait of Tom Fernandes
Quote Icon

Infermedica Intake is the answer to multiple healthcare challenges. It simplifies patient intake and streamlines data directly to the doctor. The module was built in collaboration with physicians and leverages the proven capabilities of Infermedica’s platform.

Tom Fernandes

Product Manager, Infermedica


Improved efficiency and quality across healthcare

Better communication between patients and physicians starts a positive chain reaction. Adopting Infermedica Intake leads to various benefits that begin in the doctor’s office and resonate across your healthcare organization.


Shorter average visit time–20 min reduced to 12.5 min.


Accuracy of possible conditions, validated by physicians.

Step 1

Enhance the patient-doctor connection

icon with a high five hands

Higher user satisfaction

Patients come prepared for the visit and physicians have essential patient information. With the subsequent reduction in administrative burden, both parties can focus on the patient’s needs.

Medical consultation support

The Intake module runs a preliminary assessment of symptoms and shares its results—including a list of the most probable conditions—with physicians supporting patients on their healthcare journey.

Reduce physician burnout

A major portion of repetitive tasks is removed from the physician’s workload, leading to less stress, decreased administrative burden, and more quality time for patient diagnosis and treatment.

Step 2

Extending value-oriented care

icon with an infinity sign, clock, and chart

Reduced costs

Faster access to patient data and more accurate diagnoses means better decision-making and avoidance of unnecessary appointments, tests, and treatments.

Centralized data

By gathering and analyzing patient data sooner, the Intake module opens the door to a more patient-centered approach and strengthens existing value-based programs.

Continuous learning

Infermedica Intake is part of our Feedback Loop—a continuous flow of information that allows us to learn from analyzing physicians’ feedback and provide you with more accurate tools over time.

Learn how we integrate Infermedica Intake into healthcare workflows


Human, credible, flexible

We realize our vision, mission, and values by focusing on quality and developing features that elevate our technology to the highest level of inclusivity.


  • Multilingual

    Available in 3 languages. More coming soon.

  • 24/7

    Here for patients at a convenient time and place.

  • Patient-friendly

    Informs patients with simple language and explanations.

  • Made for doctors

    Summarizes patient data to simplify doctors’ work.


  • Secure

    Compliant with the highest standards of data protection.

  • Proven

    Developed and maintained with an evidence-based approach.

  • Structured data

    All conditions are organized and marked with ICD-10 codes.

  • Configurable

    Many levels of configuration; custom solutions possible with API.

Complies with the highest standards of quality and data security

Module marked as a Class I Medical Device

Compliant with the General Data Protection Regulation

Compliant with standards for patient data protection

Quality Management System certified with PN-EN ISO 13485:2016

Processes and Development Procedures certified with ISO 27001:2017

Inspiring implementations

Our clients share their experience of Infermedica implementation

We’ve helped dozens of organizations since 2012

Frequently asked questions

Let's discuss your challenges

Complete the form below to connect with our team of experts on implementing digital primary care solutions. Find the right path to reduce costs and improve patients’ experiences using our AI-powered platform.