For telemedicine

Scale up with patient-centric digital care

Enable patient acquisition and enhance your telemedicine services with streamlined digital triage and patient intake tools. Use Infermedica’s platform to grow your business and satisfy your patients’ needs.

Trusted by healthcare organizations around the world

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Rafael López, Co-Founder & Managing Director, Diagnostikare
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We have had great customer and patient satisfaction ratings (>72 NPS + 4.8/5 score for our clinical team), which is well above average for virtual care and telehealth services. Our long-term partnership with Infermedica has allowed us to cut traditional primary care visits by more than half, creating value from every interaction as well as efficiencies both for patients and companies.

Rafael López

Co-Founder & Managing Director, Diagnostikare

Benefits for you

Interact with your digital patients ahead of time

Use Infermedica's platform, our comprehensive all-in-one environment, to allow patients and physicians to work together and share information seamlessly, resulting in better, faster physical and mental care.

Engage and retain patients

Create an engaging digital environment for your patients. Empower them with clinically validated health information and link them with optimal care at minimal cost.

  • Patient self-service tools
  • 24/7 patient support
  • Reduced wait times
  • Faster access to care

Relieve medical staff

Enhance your EHR with patient intake solutions. Equip your physicians with key health data, minimize administrative burden, and reduce burnout in your organization.

  • Seamless patient data exchange
  • Summary of symptoms, risk factors
  • Ready-to-use notes for clinicians

Drive sales with innovation

Introduce solutions that optimize patients’ paths before costs are generated. Use Infermedica to connect them to the best value in-network care.

  • Real alternative to Google
  • Fully-digital environment
  • Population-level insights


of patients with new health problems were directed to teleconsultation


of Symptomate users didn't know what medical care they required


increase in intention to use telemedicine vs. on-site visits


shorter average visit time (visit length dropped from 20 min to 12.5 min)

Rethinking the pre-care journey

See how our Medical Guidance Platform supports the patient journey by offering them, and their clinicians, the tools they need to get the support they want before their visit.

Note: This example use case was based on the Triage and Intake modules.

Explore more use cases and the impact of Infermedica’s platform with our experts


Leverage our Medical Guidance Platform for telemedicine providers

Use Infermedica technologies to build reliable medical tools for your patients and physicians. Leverage the power of our intelligent platform filled with verified medical information and extensive probabilistic models.

Available in multiple languages

Adult & pediatric content coverage

White-labeled and configurable

Flexible API, multitude of components

Omnichannel: apps, websites, portals

Supports interoperability

Supports patient-oriented solutions

Supports telemedicine adoption

Portrait of Alicja Heyduk
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We build digital solutions that support patients, providers, and healthcare organizations to make better decisions. Our experts support telemedicine companies in crafting unique and successful solutions to help them stand out and meet their goals.

Alicja Heyduk

VP of Customer Success & Implementation

Complies with the highest standards of quality and data security

Selected modules marked as Class I Medical Device

Compliant with the General Data Protection Regulation

Compliant with standards for patient data protection

Quality Management System certified with PN-EN ISO 13485:2016

Processes and Development Procedures certified with ISO 27001:2017

Learn how to connect your healthcare with our platform

Inspiring implementations

See how other providers benefit from our technology


Gain a technology partner driven by passion and purpose

Tried and tested

Infermedica tools have performed over 17 million health checkups. These served patients, but also helped us to validate and improve the concept of intelligent health triage.

See how we validate our tools →

Obsessed with accuracy

Our accuracy and safety scores are among the highest in the industry. Our feedback loop ensures continuous improvement of the engine optimizing safety, efficacy, and usability.

Read more studies and publications →

Ultimate flexibility

Our digital solutions are available through a powerful API that allows organizations to build, configure, and integrate them.

Learn more about Infermedica API →

Innovative partner network

Together with our partners, we shape a complementary environment of modern healthcare solutions.

Discover our partners →


years of R&D




health checkups performed


patient approval rating


hours of medical review

Let’s discuss your challenges

Complete the form below to connect with our team of experts about implementing digital primary care solutions. Find the right path to reduce costs and improve patients’ experiences using our AI-powered digital platform.