MEDICAL Guidance Platform
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follow-up
Extend care navigation and patient support with
AI-powered follow-up
Re-engage your patients over time and provide them with additional medical support by inviting them to AI-driven Follow-up.
PATIENT RE-ENGAGEMENT
Provide your patients and members long-term care support
Patient symptoms fluctuate. Track them automatically over time to help patients understand their symptom progression. Keep patients engaged in their healthcare, prevent symptom deterioration, and connect those in need with optimal, in-network care options.
Automated follow-up
Follow-up, linked to prior assessments, facilitates the detection of changes in patient health. It engages patients and identifies patterns for further evaluation.
- User authentication
- Stored check-up records
- Flexible follow-up timing
- General status checks
- Symptom change tracking
Symptoms re-evaluation
When triggered, Follow-up registers new symptoms, analyzes all relevant medical evidence, and supports the patient's path to recovery.
- AI-driven symptom assessment
- List of possible conditions
- Triage level recommendation
- Specialist recommendation
- Link to your services
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Step 1
Invite patients
Follow-up is an extension of Triage. Users select their desired follow-up method directly from the results screen.
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Step 2
User verification
Each follow-up interview includes user verification, ensuring access to previously entered data only.
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Step 3
General health
Follow-up begins with a general health status assessment. If a decline is detected, a more detailed symptom evaluation is initiated.
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Step 4
Changes in symptoms
The system first inquires about changes in previously reported symptoms, as these may indicate the direction of further assessment.
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Step 5
New symptoms
New symptoms are then collected and evaluated alongside existing ones to determine the overall change in severity.
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Step 6
Your health services
Results are available promptly and can be easily linked to your health services.
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Our new Follow-up tool empowers healthcare organizations with continuous symptom observation and seamless patient connection, leading to proactive care and stronger relationships. It ensures no critical change goes unnoticed, fostering a higher standard of patient care and peace of mind.
BENEFITS of INFERMEDICA AUTOMATED FOLLOW-UP
Continuous healthcare engagement that benefits all
By providing users with extended care support you strengthen relationships and build confidence in the service you provide. Show your patients that you care about their well-being and are ready to support them when they need it.
20%
of Infermedica Triage users were interested to get Follow-up within the next few days
Source
Pilot program, 2024
28.5%
of users declared that their symptoms slightly or significantly worsened over time
Source
Symptomate, 2024
Ongoing health monitoring
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Empower patients
The daily rush often overshadows health needs. Equip patients with self-service tools they can use anytime to monitor their symptoms.
Increase engagement
Low health engagement can lead to overlooked care needs, worsening symptoms, and urgent care situations. Mitigate these risks by staying in touch with patients and reminding them to keep on top of their health.
Navigate to healthcare services
When necessary, seamlessly connect patients with the best-suited care options in an efficient and coordinated manner.
Long-term benefits for healthcare
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Reduce medical staff workload
Employ self-service tools that encourage patients to be responsible for their own healthcare needs. Make following-up as easy as possible with tools that ensure safe and efficient task management.
Optimize care delivery
Guide patients to the most efficient care, taking into account symptom progression and disease development.
Drive satisfaction
By optimizing care delivery, you ensure patients receive the right care tailored to their needs. This can enhance patient satisfaction and fosters loyalty.
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Discover how Follow-up can improve your business
TRIAGE MODULE ADVANTAGES
Human, credible, flexible
We realize our vision, mission, and values by focusing on quality and developing features that elevate our technology to the highest level of inclusivity.
PATIENT-ORIENTED
Multilingual
Simplified medical language, available in 24 languages.
24/7
Here for patients at a convenient time and place.
Patient-centered
Informs patients with simple language and explanations.
Adult & pediatric care
Supports everyone from children to adolescents to adults.
Third-person
A simplified way to interview relatives and patients.
FLEXIBLE AND SECURE
Secure
Compliant with the highest standards of data protection.
Proven
Developed and maintained with an evidence-based approach.
White-labeled
Lead with your brand and create a seamless experience.
Configurable
Several levels of configuration; use your UI and business logic.
Up to highest standards of quality and data security
Quality Management System certified with PN-EN ISO 13485:2016
Compliant with the General Data Protection Regulation
LEI Code: 984500NIA7B8AFF75 805
Compliant with standards for patient data protection
Processes and Development Procedures certified with ISO 27001:2017
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System and Organization Controls 2® Compliant
We’ve helped dozens of organizations since 2012
SEE OUR PUBLICATIONS ABOUT VIRTUAL TRIAGE
Frequently asked questions
Discover the power of clinically validated AI
Please complete the form and learn how our solutions can enhance your organization's healthcare goals.
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