REPORT: Patient experience and clinician satisfaction in the digital age. Read more

For healthcare providers

Acquire new patients and support clinicians

From early patient engagement to better health outcomes for everyone—Infermedica’s platform supports streamlining and improving care while reducing costs and administrative burdens.


Trusted by healthcare organizations around the world


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Our solution, based on Infermedica technologies, is directed towards patients and helps them to understand and assess their symptoms. It also helps us to better understand what kind of treatment our patients require.

Michael Rosenstock

Head of Sana Digital, Sana Kliniken AG

Benefits for you

Engage your patients to drive long-term improvements

Find effective ways to connect with new patients, reduce misuse of healthcare services, and improve data flow. Leverage Infermedica’s platform to optimize your everyday processes from initial symptom analysis to outcomes. Start with digital tools for early triage and pre-visit intake.

Shorten patients' journeys

Use Infermedica to engage patients early, strengthen relationships, and help guide their user journey.

  • Self-service triage tools
  • Medical support available 24/7
  • Adoption of telemedicine

Reduce physician burnout

Collect patient data and navigate them to appropriate healthcare. Use pre-gathered information to automate processes, consolidate workflows, and decrease administrative burdens.

  • Pre-visit patient data collection
  • Standardized triage and intake
  • Ready-to-use notes for clinicians

Optimize costs and acquisition

Acquire new, engaged patients, and provide them value-based care. Reduce the number of unnecessary visits, optimize internal processes, and reduce costs.

  • Aggregated population data
  • Services with personalized support
  • Patient-first approach
  • Connection to in-network care

74%

of patient intentions were different than the digital triage recommendation

This result is based on Symptomate Survey (2021) →

77%

of people were likely to change their minds about their required level of care after using the triage tool

This result is based on Symptomate Survey (2021) →

53%

drop in urgent care visits after an initial symptom check

This result is based on Médis Case Study →

37.5%

shorter average visit time (visit length dropped from 20 min to 12.5 min)

This result is based on Diagnostikare Case Study →

Revise patient journey

Enhance the user journey with tools for patients and clinicians. See how our Medical Guidance Platform supports them ahead of time.

Note: This example use case was based on the Triage and Intake modules.

Explore more use cases and the impact of Infermedica’s platform with our experts

PLATFORM CHARACTERISTICS

Leverage our Medical Guidance Platform for healthcare providers

Use Infermedica technologies to build reliable medical tools for your patients and clinicians. Leverage the power of our intelligent platform filled with verified medical information and extensive probabilistic models.

Available in multiple languages

Adult & pediatric content coverage

White-labeled and configurable

Flexible API, multitude of components

Omnichannel: apps, websites, portals

Supports interoperability

Supports patient-oriented solutions

Gathers population-level data for researchers

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Our solutions for healthcare providers are developed in close cooperation with providers and patients. So far, our solutions have been proven in over 1 million health checkups across the world. This enables us to continuously improve our inference engine, medical content, and user experience.

Piotr Kurkiewicz

Head of Business Intelligence

Complies with the highest standards of quality and data security

Selected modules marked as Class I Medical Device

Compliant with the General Data Protection Regulation

Compliant with standards for patient data protection

Quality Management System certified with PN-EN ISO 13485:2016

Processes and Development Procedures certified with ISO 27001:2017


Learn how to connect your healthcare with our platform

Inspiring implementations

See how other providers benefit from our technology

WHY WORK WITH US?

Gain a technology partner driven by purpose and passion

Tried and tested

Infermedica tools have performed over 12 million health checkups. These served patients, but also helped us to validate and improve the concept of intelligent health triage.

Obsessed with accuracy

Our accuracy and safety scores are among the highest in the industry. Our feedback loop ensures continuous improvement of the engine optimizing safety, efficacy, and usability.

Ultimate flexibility

Our digital solutions are available through a powerful API that allows organizations to build, configure, and integrate them.

Innovative partner network

Together with our partners, we shape a complementary environment of modern healthcare solutions.

10+

years of R&D

21

languages

12M+

health checkups performed

90%

patient approval rating

66,000+

hours of medical review

Let’s discuss your challenges

Complete the form below to connect with our team of experts about implementing digital primary care solutions. Find the right path to reduce costs and improve patients’ experiences using our AI-powered digital platform.

You can withdraw your consent at any time. Data from the form will only be used to fulfill the purpose of the marked checkboxes above. The Controller of your data is Infermedica Sp. z o.o. (Plac Solny 14/3, 50-062 Wrocław, Poland, office@infermedica.com). For more information on data processing, please review our Privacy Policy or contact our data protection officer (dpo@infermedica.com).