For healthcare providers
Acquire new patients and support clinicians
From early patient engagement to better health outcomes for everyone—Infermedica’s platform supports streamlining and improving care while reducing costs and administrative burdens.
Trusted by healthcare organizations around the world
Our solution, based on Infermedica technologies, is directed towards patients and helps them to understand and assess their symptoms. It also helps us to better understand what kind of treatment our patients require.
Benefits for you
Engage your patients to drive long-term improvements
Find effective ways to connect with new patients, reduce misuse of healthcare services, and improve data flow. Leverage Infermedica’s platform to optimize your everyday processes from initial symptom analysis to outcomes. Start with digital tools for early triage and pre-visit intake.
Shorten patients' journeys
Use Infermedica to engage patients early, strengthen relationships, and help guide them through every step of the primary care journey.
- Self-service triage tools
- Medical support available 24/7
- Adoption of telemedicine
Reduce physician burnout
Collect patient data and navigate them to appropriate healthcare. Use pre-gathered information to automate processes, consolidate workflows, and decrease administrative burdens.
- Pre-visit patient data collection
- Standardized triage and intake
- Ready-to-use notes for clinicians
Optimize costs and acquisition
Acquire new, engaged patients, and provide them value-based care. Reduce the number of unnecessary visits, optimize internal processes, and reduce costs.
- Aggregated population data
- Services with personalized support
- Patient-first approach
- Connection to in-network care
of patient intentions were different than the digital triage recommendation
of people were likely to change their minds about their required level of care after using the triage tool
drop in urgent care visits after an initial symptom check
shorter average visit time (visit length dropped from 20 min to 12.5 min)
Rethinking the pre-care journey
See how our Medical Guidance Platform supports the patient journey by offering them, and their clinicians, the tools they need to get the support they want before their visit.
Patient at home
It is Saturday night. A patient is experiencing unusual symptoms. Eventually, they search their symptoms online. What they find is ambiguous, and the only available care option is the ED. One of the search results proposes using a symptom checking tool.
- Patient education
As it turns out, the symptom checking tool is part of a medical clinic’s homepage. The tool skips over a variety of available services on their webpage and focuses instead on the patient’s initial symptoms.
- Patient navigation
- Avoids ED, improves flow
- Providers working at top of licence
By adding their symptoms and answering questions, the patient quickly discovers possible causes, as well as their triage level. Results are linked with related services available within the clinic.
- Real-time assessment
- Instant results
- Access to available services
From the results screen, the patient easily moves to the clinic’s booking site. The search criteria, based on the symptom check results, are already set, and the user journey is short and efficient. The patient decides to book a teleconsultation.
- Patient kept in network
- List of available specialists
- Simplified adoption of telemedicine
Information provided by the patient during the symptom check is transferred to the treating physician. The physician can use the information at the visit to improve communication and arrive at a diagnostic and treatment plan more easily.
- Automated intake
- Visit note generation
- Communication support
Explore more use cases and the impact of Infermedica’s platform with our experts
Leverage our Medical Guidance Platform for healthcare providers
Use Infermedica technologies to build reliable medical tools for your patients and clinicians. Leverage the power of our intelligent platform filled with verified medical information and extensive probabilistic models.
Available in multiple languages
Adult & pediatric content coverage
White-labeled and configurable
Flexible API, multitude of components
Omnichannel: apps, websites, portals
Supports patient-oriented solutions
Gathers population-level data for researchers
Our solutions for healthcare providers are developed in close cooperation with providers and patients. So far, our solutions have been proven in over 1 million health checkups across the world. This enables us to continuously improve our inference engine, medical content, and user experience.
Complies with the highest standards of quality and data security
Selected modules marked as Class I Medical Device
Compliant with the General Data Protection Regulation
Compliant with standards for patient data protection
Quality Management System certified with PN-EN ISO 13485:2016
Processes and Development Procedures certified with ISO 27001:2017
Learn how to connect your healthcare with our platform
See how other providers benefit from our technology
International Medical Center—a hospital uses our Triage module, accessible on their homepage, as a gateway for new patients.
We were impressed with the sophisticated probabilistic modeling used to achieve a level of accuracy that isn’t possible with the simplistic decision tree models on the market.
Former Program Manager at Microsoft Healthcare
The story of an innovator that changed the market and provides health services through its state-of-the-art digital platform.
See how Médis successfully reduces unnecessary urgent care visits with improved AI-powered Call Center Triage solution.
WHY WORK WITH US?
Gain a technology partner driven by purpose and passion
Tried and tested
Infermedica tools have performed over 13 million health checkups. These served patients, but also helped us to validate and improve the concept of intelligent health triage.
Obsessed with accuracy
Our accuracy and safety scores are among the highest in the industry. Our feedback loop ensures continuous improvement of the engine optimizing safety, efficacy, and usability.
Our digital solutions are available through a powerful API that allows organizations to build, configure, and integrate them.
Innovative partner network
Together with our partners, we shape a complementary environment of modern healthcare solutions.
years of R&D
health checkups performed
patient approval rating
hours of medical review
Let’s discuss your challenges
Complete the form below to connect with our team of experts about implementing digital primary care solutions. Find the right path to reduce costs and improve patients’ experiences using our AI-powered digital platform.