For healthcare providers

Acquire new patients and support clinicians

From early patient engagement to better health outcomes—Infermedica’s platform aims to streamline and improve patient-centered care while reducing costs and administrative burden.

Trusted by healthcare organizations around the world

Portrait of Michael Rosenstock
Quote Icon

Our solution, based on Infermedica technologies, is directed towards patients and helps them to understand and assess their symptoms. It also helps us to better understand what kind of treatment our patients require.

Michael Rosenstock

Head of Sana Digital, Sana Kliniken AG

Benefits for you

Engage your patients to drive long-term improvements

Connect with new patients, reduce misuse of healthcare services, and improve data flow. Leverage Infermedica's platform to optimize your everyday processes, from initial physical and mental health symptom analysis to outcomes. Start with digital tools for early triage and pre-visit intake.

Shorten patients' journeys

Use Infermedica to engage patients early, strengthen relationships, and help guide them through every step of the primary care journey.

  • Self-service triage tools
  • Medical support available 24/7
  • Adoption of telemedicine

Reduce physician burnout

Collect patient data and navigate them to appropriate healthcare. Use pre-gathered information to automate processes, consolidate workflows, and decrease administrative burdens.

  • Pre-visit patient data collection
  • Standardized triage and intake
  • Ready-to-use notes for clinicians

Optimize costs and acquisition

Acquire new, engaged patients, and provide them value-based care. Reduce the number of unnecessary visits, optimize internal processes, and reduce costs.

  • Aggregated population data
  • Services with personalized support
  • Patient-first approach
  • Connection to in-network care


of patient intentions were different than the digital triage recommendation

This result is based on Symptomate Survey (2021) →


of people were likely to change their minds about their required level of care after using the triage tool

This result is based on Symptomate Survey (2021) →


drop in urgent care visits after an initial symptom check

This result is based on Médis Case Study →


shorter average visit time (visit length dropped from 20 min to 12.5 min)

This result is based on Diagnostikare Case Study →

Rethinking the pre-care journey

See how our Medical Guidance Platform supports the patient journey by offering them, and their clinicians, the tools they need to get the support they want before their visit.

Note: This example use case was based on the Triage and Intake modules.

Explore more use cases and the impact of Infermedica’s platform with our experts


Leverage our Medical Guidance Platform for healthcare providers

Use Infermedica technologies to build reliable medical tools for your patients and clinicians. Leverage the power of our intelligent platform filled with verified medical information and extensive probabilistic models.

Available in multiple languages

Adult & pediatric content coverage

White-labeled and configurable

Flexible API, multitude of components

Omnichannel: apps, websites, portals

Supports interoperability

Supports patient-oriented solutions

Gathers population-level data for researchers

Portrait of Piotr Kurkiewicz
Quote Icon

Our solutions for healthcare providers are developed in close cooperation with providers and patients. So far, our solutions have been proven in millions health checkups across the world. This enables us to continuously improve our inference engine, medical content, and user experience.

Piotr Kurkiewicz

Head of Business Intelligence

Complies with the highest standards of quality and data security

Selected modules marked as Class I Medical Device

Compliant with the General Data Protection Regulation

Compliant with standards for patient data protection

Quality Management System certified with PN-EN ISO 13485:2016

Processes and Development Procedures certified with ISO 27001:2017

Learn how to connect your healthcare with our platform

Inspiring implementations

See how other providers benefit from our technology


Gain a technology partner driven by purpose and passion

Tried and tested

Infermedica tools have performed over 18 million health checkups. These served patients, but also helped us to validate and improve the concept of intelligent health triage.

See how we validate our tools →

Obsessed with accuracy

Our accuracy and safety scores are among the highest in the industry. Our feedback loop ensures continuous improvement of the engine optimizing safety, efficacy, and usability.

Read more studies and publications →

Ultimate flexibility

Our digital solutions are available through a powerful API that allows organizations to build, configure, and integrate them.

Learn more about Infermedica API →

Innovative partner network

Together with our partners, we shape a complementary environment of modern healthcare solutions.

Discover our partners →


years of R&D




health checkups performed


patient approval rating


hours of medical review

Let’s discuss your challenges

Complete the form below to connect with our team of experts about implementing digital primary care solutions. Find the right path to reduce costs and improve patients’ experiences using our AI-powered digital platform.