Category: AI in healthcare

How we achieved MDR IIb certification: The Infermedica story

How we achieved MDR IIb certification: The Infermedica story

Discover Infermedica’s journey to MDR Class IIb certification. Learn how we navigated the complexities of AI regulation in healthcare, overcame key challenges, and built trust through safety, compliance, and clinical validation.

Not all AI is created equal. We’ve got MDR Class IIb certification.

Not all AI is created equal. We’ve got MDR Class IIb certification.

Building trust in healthcare AI: our Medical Guidance Platform is now MDR Class IIb certified, the highest level for software of its kind.

6 reasons leading health insurers are choosing AI triage and care navigation

6 reasons leading health insurers are choosing AI triage and care navigation

Discover how leading healthcare insurers worldwide create member-centric experiences while managing rising healthcare costs.

The ChatGPT effect: 5 considerations for building a truly effective digital front door

The ChatGPT effect: 5 considerations for building a truly effective digital front door

Patients are seeking immediate, accessible, and conversational healthcare guidance, and they're turning to unregulated LLMs. This isn't a problem to be solved, but a demand to be met.

When AI picks up: pre-triage voice agent for call centers

When AI picks up: pre-triage voice agent for call centers

Introducing our pre-triage voice agent for nurse call centers. An AI-powered voice service that collects preliminary patient information before handing off to a triage nurse.

Optimizing nurse triage call centers with virtual triage: Benefits for organizations, nurses, and patients

Optimizing nurse triage call centers with virtual triage: Benefits for organizations, nurses, and patients

AI-powered virtual triage in nurse triage call centers improves efficiency, nurse retention, and care continuity compared to Schmitt-Thompson RBTPs.

Launching Conversational Triage: Combining LLMs with Bayesian Models

Launching Conversational Triage: Combining LLMs with Bayesian Models

Discover conversational triage, an enhanced healthcare AI product with improved patient understanding, language capabilities, and empathy.

Virtual triage for public health and governments

Virtual triage for public health and governments

Benefits of virtual triage for public health and governments—navigating patients, improving access, crisis management, increasing use of preventative services.

Moving towards clinically validated Neuro-Symbolic AI

Moving towards clinically validated Neuro-Symbolic AI

Infermedica's vision for Gen AI in healthcare. Combining LLMs with clinically validated knowledge to create a conversational, trusted healthcare companion.

Connecting care: How Healthdirect helps up to 26 million people access healthcare with Infermedica

Connecting care: How Healthdirect helps up to 26 million people access healthcare with Infermedica

Learn how the implementation of Infermedica’s AI tools is helping 26 million Australians have a connected, efficient, and user-friendly healthcare experience.

Virtual triage for health plans: 9 benefits that redefine care

Virtual triage for health plans: 9 benefits that redefine care

Discover the key advantages of virtual triage for health plans, such as efficiency, accessibility, cost savings, and improved patient outcomes.

8 questions to answer before investing in virtual triage

8 questions to answer before investing in virtual triage

Before investing in virtual triage for your health plan or public health system, consider these top questions and Infermedica’s evidence-based results.