Category: Technology

Optimizing nurse triage call centers with virtual triage: Benefits for organizations, nurses, and patients

Optimizing nurse triage call centers with virtual triage: Benefits for organizations, nurses, and patients

AI-powered virtual triage in nurse triage call centers improves efficiency, nurse retention, and care continuity compared to Schmitt-Thompson RBTPs.

Launching Conversational Triage: Combining LLMs with Bayesian Models

Launching Conversational Triage: Combining LLMs with Bayesian Models

Discover conversational triage, an enhanced healthcare AI product with improved patient understanding, language capabilities, and empathy.

Virtual triage for public health and governments

Virtual triage for public health and governments

Benefits of virtual triage for public health and governments—navigating patients, improving access, crisis management, increasing use of preventative services.

Moving towards clinically validated Neuro-Symbolic AI

Moving towards clinically validated Neuro-Symbolic AI

Infermedica's vision for Gen AI in healthcare. Combining LLMs with clinically validated knowledge to create a conversational, trusted healthcare companion.

Connecting care: How Healthdirect helps up to 26 million people access healthcare with Infermedica

Connecting care: How Healthdirect helps up to 26 million people access healthcare with Infermedica

Learn how the implementation of Infermedica’s AI tools is helping 26 million Australians have a connected, efficient, and user-friendly healthcare experience.

Metrics for medical NLP

Evaluation of the NLP engine for medical solutions

NLP identifies symptoms reported by patients on chats or call centers. See what metrics we use to ensure its highest quality.

Explore common objectives and the corresponding KPIs for digital health tools and online symptom checkers.

Goals and metrics for digital health assessment tools

Explore common objectives and the corresponding KPIs for digital health tools and online symptom checkers.

All about body maps in symptom checkers

The role of body avatars in symptom checkers and how to work with them

Learn more about the role of body maps in symptom checking tools and best practices of building them.

Initial symptoms in AI-diagnostics

The role of 'initial symptoms' in the quality of symptom checking tools

See how to improve the quality of pre-medical interviews in symptom checkers with 'initial symptoms'.

Microsoft's bot to aid global healthcare

Microsoft's bot to aid global healthcare

Microsoft has empowered multiple healthcare organizations with a fast and accurate pre-diagnosis tool. See how it uses Intermedia API.

Regression testing in validation of medical content

Regression testing in validation of medical content

See how we use regression testing to investigate and improve the Infermedica database, which interlinks hundreds of symptoms and conditions.

Overview of the medical API used in Diagnostikare

Diagnostikare, end-to-end digital health services for enterprises

See how Infermedica API is used in Diagnostikare, a Mexican digital platform offering health services for patients and enterprises.