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Catherine Bushen
Senior Content Marketing Manager
A writer, editor, and blog manager dedicated to exploring the intersection of healthcare, technology, and policy, with a focus on AI and digital health solutions.
Not all AI is created equal. We’ve got MDR Class IIb certification.

Not all AI is created equal. We’ve got MDR Class IIb certification.

Building trust in healthcare AI: our Medical Guidance Platform is now MDR Class IIb certified, the highest level for software of its kind.

6 reasons leading health insurers are choosing AI triage and care navigation

6 reasons leading health insurers are choosing AI triage and care navigation

Discover how leading healthcare insurers worldwide create member-centric experiences while managing rising healthcare costs.

TeleClinic & Infermedica: Structured initial assessments for telemedicine

Meeting new standards for telemedicine: TeleClinic and Infermedica team up on structured initial assessments

Learn how TeleClinic and Infermedica’s partnership meets Annex 31c requirements with structured initial assessments for telemedicine users in Germany.

The ChatGPT effect: 5 considerations for building a truly effective digital front door

The ChatGPT effect: 5 considerations for building a truly effective digital front door

Patients are seeking immediate, accessible, and conversational healthcare guidance, and they're turning to unregulated LLMs. This isn't a problem to be solved, but a demand to be met.

Optimizing nurse triage call centers with virtual triage: Benefits for organizations, nurses, and patients

Optimizing nurse triage call centers with virtual triage: Benefits for organizations, nurses, and patients

AI-powered virtual triage in nurse triage call centers improves efficiency, nurse retention, and care continuity compared to Schmitt-Thompson RBTPs.

Virtual triage for public health and governments

Virtual triage for public health and governments

Benefits of virtual triage for public health and governments—navigating patients, improving access, crisis management, increasing use of preventative services.

Connecting care: How Healthdirect helps up to 26 million people access healthcare with Infermedica

Connecting care: How Healthdirect helps up to 26 million people access healthcare with Infermedica

Learn how the implementation of Infermedica’s AI tools is helping 26 million Australians have a connected, efficient, and user-friendly healthcare experience.

Virtual triage for health plans: 9 benefits that redefine care

Virtual triage for health plans: 9 benefits that redefine care

Discover the key advantages of virtual triage for health plans, such as efficiency, accessibility, cost savings, and improved patient outcomes.

8 questions to answer before investing in virtual triage

8 questions to answer before investing in virtual triage

Before investing in virtual triage for your health plan or public health system, consider these top questions and Infermedica’s evidence-based results.

Guide to virtual triage symptom checkers

Guide to virtual triage symptom checkers

An explanation of virtual triage symptom checkers, the benefits, challenges, key features, and applications across healthcare industries

Influencing patient behavior with virtual triage

Influencing patient behavior with virtual triage

How can virtual triage affect patient behavior and guide patients to the most appropriate care? Discover compelling stats from peer-reviewed papers

Improving patient-centered care with AI

Improving patient-centered care with AI

Discover how AI is reshaping patient-centered care by driving patient engagement and guiding them to the most appropriate care setting