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Catherine Bushen
Senior Content Marketing Manager
A writer, editor, and blog manager dedicated to exploring the intersection of healthcare, technology, and policy, with a focus on AI and digital health solutions.
Interoperability in healthcare: How care navigation platforms build connected care journeys

Interoperability in healthcare: How care navigation platforms build connected care journeys

Discover how care navigation platforms integrate with EHRs, telehealth, patient portals and more to deliver seamless, connected care for patients and providers.

Care navigation platform: Advantages for patients, physicians, and organizations

Care navigation platform: Advantages for patients, physicians, and organizations

Explore how a care navigation platform delivers measurable benefits for patients, providers, and healthcare organizations through smarter, connected guidance.

Patient benefits of AI care navigation services

Patient benefits of AI care navigation services

See how care navigation services empower patients to make informed health decisions, access care faster, and gain confidence through guided digital support.

TeleClinic & Infermedica: Strukturierte Ersteinschätzung für die Telemedizin

TeleClinic & Infermedica: Strukturierte Ersteinschätzung für die Telemedizin

Erfahren Sie, wie die KI von Infermedica TeleClinic dabei unterstützt, die Vorgaben der Anlage 31c BMV-Ä zur standardisierten Ersteinschätzung praxisnah umzusetzen.

The future of virtual triage and care navigation software: Where AI meets the human touch

The future of virtual triage and care navigation software: Where AI meets the human touch

Discover how AI-driven care navigation software is reshaping virtual triage and healthcare access—bridging technology and human interaction for better patient outcomes.

Not all AI is created equal. We’ve got MDR Class IIb certification.

Not all AI is created equal. We’ve got MDR Class IIb certification.

Building trust in healthcare AI: our Medical Guidance Platform is now MDR Class IIb certified, the highest level for software of its kind.

6 reasons leading health insurers are choosing AI triage and care navigation

6 reasons leading health insurers are choosing AI triage and care navigation

Discover how leading healthcare insurers worldwide create member-centric experiences while managing rising healthcare costs.

TeleClinic & Infermedica: Structured initial assessments for telemedicine

Meeting new standards for telemedicine: TeleClinic and Infermedica team up on structured initial assessments

Learn how TeleClinic and Infermedica’s partnership meets Annex 31c requirements with structured initial assessments for telemedicine users in Germany.

The ChatGPT effect: 5 considerations for building a truly effective digital front door

The ChatGPT effect: 5 considerations for building a truly effective digital front door

Patients are seeking immediate, accessible, and conversational healthcare guidance, and they're turning to unregulated LLMs. This isn't a problem to be solved, but a demand to be met.

Optimizing nurse triage call centers with virtual triage: Benefits for organizations, nurses, and patients

Optimizing nurse triage call centers with virtual triage: Benefits for organizations, nurses, and patients

AI-powered virtual triage in nurse triage call centers improves efficiency, nurse retention, and care continuity compared to Schmitt-Thompson RBTPs.

Virtual triage for public health and governments

Virtual triage for public health and governments

Benefits of virtual triage for public health and governments—navigating patients, improving access, crisis management, increasing use of preventative services.

Connecting care: How Healthdirect helps up to 26 million people access healthcare with Infermedica

Connecting care: How Healthdirect helps up to 26 million people access healthcare with Infermedica

Learn how the implementation of Infermedica’s AI tools is helping 26 million Australians have a connected, efficient, and user-friendly healthcare experience.