Category: Modern patients

Clinically-verified AI in the payer ecosystem: an ideal member journey

Clinically-verified AI in the payer ecosystem: an ideal member journey

Watch this short animation demonstrating an ideal member and physician journey using AI-enhanced healthcare solutions

Accessibility in digital health solutions and why it matters

Accessibility in digital health solutions and why it matters

In this article, we’ll cover what digital accessibility is, why it matters in healthcare, and showcase some of the accessibility advancements.

ED overutilization: Changing patient habits with AI-powered solutions

ED overutilization: Changing patient habits with AI-powered solutions

Understand why patients are misusing EDs and find solutions to mold new behaviors in your customers.

Why do healthcare providers need to focus on patient loyalty?

Why do healthcare providers need to focus on patient loyalty?

Explore patient loyalty from the perspective of the healthcare provider—from the benefits it affords organizations to the ways technology can help.

Improving patients’ experiences in the consultation room

Improving patients’ experiences in the consultation room

Over 80% of healthcare users find their experience with health services unsatisfactory. We asked them why.

Gen Z’s expectations of health benefits

Gen Z's workplace expectations — rethinking your employee health benefits strategy

4 considerations for employers and employee benefits brokers seeking a Gen Z workforce.

User acquisition with symptom checkers

Can symptom checkers boost patient acquisition?

Learn best practices and benefits of using symptom checkers in your patient acquisition strategies. Use these tools to increase growth.

Digital front doors help engage patients at specific touchpoints of their journey and facilitate access to healthcare at any time or place.

Meeting patients where they are—increasing engagement by unlocking the digital front door

Digital front doors engage patients at specific touchpoints of their healthcare journey and facilitate access to healthcare at any time or place.

Cost of unnecessary pediatric services

The real cost of unnecessary pediatric medical services

What costs do parents and physicians unnecessarily generate in order to find the best medical help for children?

The Art of Human-Technology Interactions

The Art of Human-Technology Interactions

An inspiring and relieving essay on Artificial Intelligence and its human factor, that keeps this new technology close to people.

Lost in uncertainty

Lost in uncertainty

Patients often have to wait years to get a correct diagnosis. What can they do when nobody know what they have?

Why is asking Google about your health a bad idea?

Why is asking Google about your health a bad idea?

I asked Google to diagnose my symptoms. That mistake cost me a lot of unnecessary stress. How to avoid the insecurity of online diagnosis?