MEDICAL Guidance Platform
Early symptom assessment and triage
Infermedica Triage helps you serve patients before their visit: analyze their symptoms, understand their needs, and connect them with the appropriate medical services.
Symptom-checking features have been part of Infermedica technologies since the beginning. The Triage module has evolved over time along with healthcare needs. Today, it is a reliable, ready-to-use solution, tested in numerous implementations.
BENEFITS of INFERMEDICA TRIAGE
Better results every step of the healthcare journey
By engaging with users early on, you gain an important competitive advantage: you learn their needs before they enter your care. Adapt your services to patient needs, improve user journeys, and optimize the use of in-network care options with insights from the Triage module.
Provide early support for patients
Improve user experience
Far too often, patients don’t know what medical care they need. Infermedica Triage analyzes their symptoms, provides precise navigation, and improves the overall user experience.
Reduce wait times
Infermedica triages patients before they stand in a consultation queue. Some patients find the appropriate help the first time; others decide on self-care, making more room for those in need.
In many cases, patients can get appropriate medical help with telemedicine. Using the Triage module engages them digitally and connects them with remote clinical care.
Empowering physicians and businesses
Lower staff burnout
Better patient flow, fewer unnecessary ED visits, and timely patient data are just some of the ways Infermedica Triage supports physician workloads and reduces their administrative burden.
By gathering and analyzing patient data sooner, we’re opening the gateway to a more personalized, patient-centered approach and better value-based care.
In many cases, patients can receive more cost-effective care. Using the Triage module helps eliminate unnecessary visits, guides patients to the right level of care, and promotes telemedicine utilization.
Discover how Infermedica Triage can improve your business
TRIAGE MODULE ADVANTAGES
Human, credible, flexible
We realize our vision, mission, and values by focusing on quality and developing features that elevate our technology to the highest level of inclusivity.
Simplified medical language, available in 20 languages.
Here for patients at a convenient time and place.
Informs patients with simple language and explanations.
Adults & pediatrics
Supports everyone from children to adolescents to adults.
A simplified way to interview relatives and patients.
FLEXIBLE AND SECURE
Compliant with the highest standards of data protection.
Developed and maintained with an evidence-based approach.
Lead with your brand and create a seamless experience.
Several levels of configuration; use your UI and business logic.
Complies with the highest standards of quality and data security
Module marked as a Class I Medical Device
Compliant with the General Data Protection Regulation
Compliant with standards for patient data protection
Quality Management System certified with PN-EN ISO 13485:2016
Processes and Development Procedures certified with ISO 27001:2017
Our clients share their experience of Triage implementation
Operational efficiency increased by 39%
See how a rising provider used Infermedica’s platform to optimize their resources, shorten visit times, and offer better medical services.
With the symptom checker, we have the opportunity to respond to the needs of our website visitors and provide them with appropriate recommendations. These answers not only consist of results and suggestions but also guide the user via further links to related articles and videos on the Sana website.
— Head of Sana Digital, Sana Kliniken AG
The flood of information available to our users on the internet can be overwhelming. With the symptom checker, we are able to provide guidance for the patients, whilst also providing them with information about which diseases their symptoms are usually connected to.
— Project Manager, Goether
The symptom checker gives the patient a quality-assured digital interview, so they can immediately receive feedback on whether their symptoms need further mapping and assess the relevant type of service to proceed with.
— Medical Director of eClinic (AMS)
We’ve helped dozens of organizations since 2012
SEE OUR PUBLICATIONS ABOUT A DIGITAL TRIAGING
Digital front doors for healthcare orgs 101
Watch how industry leaders are using digital entry points to improve healthcare access and outcomes. →
Symptom checkers and telehealth adoption
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Frequently asked questions
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