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MEDICAL Guidance Platform

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triage

Early symptom assessment and triage

Infermedica Triage helps you serve patients before their visit: analyze their symptoms, understand their needs, and connect them with the appropriate medical services.

Infermedica Triage module
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Symptom-checking features have been part of Infermedica technologies since the beginning. The Triage module has evolved over time along with healthcare needs. Today, it is a reliable, ready-to-use solution, tested in numerous implementations.

Natalia Deryło

Product Manager, Infermedica Triage

BENEFITS of INFERMEDICA TRIAGE

Better results every step of the healthcare journey

By engaging with users early on, you gain an important competitive advantage: you learn their needs before they enter your care. Adapt your services to patient needs, improve user journeys, and optimize the use of in-network care options with insights from the Triage module.

Provide early support for patients

Improve user experience

Far too often, patients don’t know what medical care they need. Infermedica Triage analyzes their symptoms, provides precise navigation, and improves the overall user experience.

Reduce wait times

Infermedica triages patients before they stand in a consultation queue. Some patients find the appropriate help the first time; others decide on self-care, making more room for those in need.

Telemedicine option

In many cases, patients can get appropriate medical help with telemedicine. Using the Triage module engages them digitally and connects them with remote clinical care.

20–30%

of patients using the symptom-checking function at Diagnostikare decided to schedule a visit, creating more room for other patients.

40.5%

of respondents didn't know what level of medical care they required.

Empowering physicians and businesses

Lower staff burnout

Better patient flow, fewer unnecessary ED visits, and timely patient data are just some of the ways Infermedica Triage supports physician workloads and reduces their administrative burden.

Centralized data

By gathering and analyzing patient data sooner, we’re opening the gateway to a more personalized, patient-centered approach and better value-based care.

Reduced costs

In many cases, patients can receive more cost-effective care. Using the Triage module helps eliminate unnecessary visits, guides patients to the right level of care, and promotes telemedicine utilization.

Discover how Infermedica Triage can improve your business

TRIAGE MODULE ADVANTAGES

Human, credible, flexible

We realize our vision, mission, and values by focusing on quality and developing features that elevate our technology to the highest level of inclusivity.

PATIENT-ORIENTED

  • Multilingual

    Simplified medical language, available in 20 languages.

  • 24/7

    Here for patients at a convenient time and place.

  • Patient-centered

    Informs patients with simple language and explanations.

  • Adults & pediatrics

    Supports everyone from children to adolescents to adults.

  • Third-person

    A simplified way to interview relatives and patients.

FLEXIBLE AND SECURE

  • Secure

    Compliant with the highest standards of data protection.

  • Proven

    Developed and maintained with an evidence-based approach.

  • White-labeled

    Lead with your brand and create a seamless experience.

  • Configurable

    Several levels of configuration; use your UI and business logic.

Complies with the highest standards of quality and data security

Module marked as a Class I Medical Device

Compliant with the General Data Protection Regulation

Compliant with standards for patient data protection

Quality Management System certified with PN-EN ISO 13485:2016

Processes and Development Procedures certified with ISO 27001:2017

Inspiring implementations

Our clients share their experience of Triage implementation

We’ve helped dozens of organizations since 2012

Frequently asked questions

Let's discuss your challenges

Complete the form below to connect with our team of experts on implementing digital primary care solutions. Find the right path to reduce costs and improve patients’ experiences using our AI-powered platform.

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