We’re recognized for Digital Health Innovation in MedTech Breakthrough Awards Program

External validation

Evidence-based trust

Digital healthcare is a relatively new concept. We believe it still requires additional research in terms of accuracy and safety. We’re proud to present some objective studies that demonstrate the quality of Infermedica’s platform.

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The quality of diagnosis and triage advice provided by free online symptom checkers and apps in Australia

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Australian Department of Education, Skills and Employment

This Systematic Performance Case Study presents the investigation of 36 symptom checkers providing a medical diagnosis or triage advice, where each was tested with 48 medical condition vignettes (1,170 diagnosis vignette tests and 688 triage vignette tests).

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What makes us proud

Symptomate has the highest accuracy results:

  • 77% correct possible conditions listed in the top 3 results
  • 61% correct possible conditions listed as first
  • 81% correct possible conditions listed in the top 10 results
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Diagnostic Accuracy of Web-Based COVID-19 Symptom Checkers: Comparison Study

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Data Science Department, Symptoma, Vienna, Austria

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Medical Department, Symptoma, Attersee, Austria

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Department of Internal Medicine, Paracelsus Medical University, Salzburg, Austria

The study compares 10 web-based COVID-19 symptom checkers by assessing 50 COVID-19 case reports alongside 410 non–COVID-19 control cases. The aim of this study is to evaluate and the diagnostic accuracies of web-based COVID-19 symptom checkers.

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What makes us proud

  • A good balance between sensitivity and specificity achieved only by two symptom checkers – COVID-RA by Infermedica and Symptoma
  • Infermedica and Symptoma were ranked at the top in terms of the accuracy for COVID-19 evaluations
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Virtual Care to Increase Military Medical Centre Capacity in the Primary Health Care Setting: A Prospective Self-Controlled Pilot Study of Symptoms Collection and Telemedicine

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Singapore Armed Forces Medical Corps, Singapore

The study focuses on virtual care (VC) at a military medical center. 28 patients underwent on-premises VC, comprising of digital symptoms collection and telemedicine, in addition to the usual in-person physician consultation. While waiting for the telemedicine consultation, patients used the Symptom Checker app. This bespoke web application utilized Infermedica API.

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What makes us proud
  • 85.8% of patients were satisfied with the virtual care experience
  • 85.7% of patients agreed that the symptom checker was easy to use
  • Both patients and physicians felt that the symptom checker allowed for clearer and faster consultations
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Heuristic Evaluation of COVID-19 Chatbots

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University of Luxembourg

The results of a heuristic review of 24 COVID-19 chatbots on different channels (webchat vs messengers) for diverse topics (symptom-checker vs FAQ) and with varying interaction styles (visual-centric vs content-centric vs conversation-centric).

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What makes us proud
  • Infermedica ranked in the top 3 best scoring chatbots
  • Infermedica as one of the web chat bots with the most attractive graphical user interface
Read the study →

How we pursue perfection

A carefully curated medical information database lies at the very heart of the Infermedica platform. Get a better understanding of the process that leads us to the better diagnostic accuracy and reliability of our technology.

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Content Development Process

The creation, validation, and maintenance of the medical knowledge base follow rigorous and well-established procedures.

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Acceptance Test Cases

Learn how we test the quality of our inference engine by carrying out assessments on thousands of well-documented clinical cases.

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Marked as a class I medical device

Compliant with the General Data Protection Regulation (GDPR)

Compliant with the Health Insurance Portability and Accountability Act

Quality Management System in accordance with PN-EN ISO 13485:2016

The proof of trust

The excellence of Infermedica’s technology is confirmed by real-life implementations in ecosystems of leading healthcare service providers.

Let’s discuss your challenges

Complete the form below to connect with our team of experts about implementing digital primary care solutions. Find the right path to reduce costs and improve patients’ experiences using our AI-powered digital platform.

You can withdraw your consent at any time. Data from the form will only be used to fulfill the purpose of the marked checkboxes above. The Controller of your data is Infermedica Sp. z o.o. (Plac Solny 14/3, 50-062 Wrocław, Poland, office@infermedica.com). For more information on data processing, please review our Privacy Policy or contact our data protection officer (dpo@infermedica.com).