Symptom Checker is now Infermedica Triage

We are changing for you! Infermedica is transitioning into a platform. This solution is now available as Infermedica Triage.

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Symptom Checker

Symptom analysis and triage tool

Listen to your patients, uncover the possible causes of their symptoms, and connect them with the right medical services.

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Symptom Checker app screenshot

Help your patients at the first signs of symptoms

Who doesn’t know a patient who has consulted with Dr. Internet? Symptom Checker is the ideal tool to assist patients in symptom analysis and triage. Using artificial intelligence to check symptoms, it then leads patients to the appropriate medical services.


  • Inform patients ahead of time
  • Prevent unnecessary visits
  • Increase telemedicine adoption
  • Connect to personalized services
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Refine your process

Whether you want to collect patient data, run preliminary symptom analysis, triage your patients, or support medical staff, Symptom Checker can help.

Use cases

  • Triage and patient navigation
  • EHR data completion
  • Data supporting visits
  • Personalization of services

Improve patient flow

Identify patients’ needs and appropriate care. Using our technology, it is easy to accurately identify those who can self-treat, qualify for teleconsultation, consult a doctor, or seek immediate medical treatment.


in healthcare savings per year when patients are led to proper care


of cases can be self-treated or treated through teleconsultation

NEHI Research Brief, NPR

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We’ve helped dozens of organizations and patients since 2012

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Outstanding AI technology

Symptom Checker uses machine learning, backed with best-in-class artificial intelligence, to assess symptoms, find dependencies and common patterns in data, and get smarter over time (with a little help from our talented data science experts and physicians!).

  • 93% engine accuracy

    The accuracy of our technology has been confirmed with cases from BMJ, NEJM, JAMA, and others.

  • 10,000,000+ health checkups

    Our technology supports patients every 5 seconds, helping them make better-informed decisions about their health.

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Portrait of Irv Loh
Irv Loh, MD

Chief Medical Officer

Clinical validation

Our physicians verify medical content and extract knowledge from medical science literature and published medical cases. With over 1,360 symptoms, 740 conditions and thousands of supplementary medical concepts for children and adults, Infermedica can claim to have one of the most comprehensive medical databases in the world!

  • 60,000+ hours of physician review

    Our ever-growing medical database is fed from the world of science and medicine, through well-respected publications.


Marked as a class I medical device

Compliant with the General Data Protection Regulation (GDPR)

Compliant with the Health Insurance Portability and Accountability Act

ISO 13485:2016 Quality Management System in accordance with PN-EN ISO 13485: 2016

Processes and Development Procedures comply to ISO27001

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Blue star

“You are awesome. And definitely a pioneer, so keep it up! Will continue using the checkup service for sure.”


Give patients a tool they will love

People worldwide, all ages and professions (including clinicians), use our Symptom Checker and appreciate its accuracy, reliability and simplicity of use. Up your service level and add a Symptom Checker to your organization.

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Go multilingual

Tailor Symptom Checker to a global audience. Select one of 20 supported languages or add a custom language. What's more, the doctor and the patient don't have to speak the same language! You can translate the interview results immediately, in just one click.

  • Arabic
  • Chinese (Simplified)
  • Czech
  • Dutch
  • English
  • Estonian
  • French
  • German
  • Greek
  • Italian
  • Latin American Spanish
  • Polish
  • Portuguese
  • Portuguese (Brazilian)
  • Romanian
  • Russian
  • Slovak
  • Spanish
  • Turkish
  • Ukrainian

Match your brand

Choose between ready-to-use modules and your own design with Infermedica API. Add your logo, select fonts, and the color palette to match your site and brand. Increase engagement with custom screens and user-adjusted interview paths.

Embed anywhere

Easily incorporate Symptom Checker into your existing tools; websites, mobile apps or telehealth platforms. Embedding is responsive, fast and lightweight.

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And more!

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Access detailed reports and statistics. Monitor engagement and performance. Grow your business.

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Browse interview history or view a specific interview.

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Handle thousands of interviews every day and provide fast experience for users all over the world.

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24/7 access

Improve patient satisfaction and provide patients with 24/7 access to care, right from their homes.

Constantly improving

Add your feedback and help us to constantly update and improve the platform to meet your growing needs.


No guesswork, no bad days. Our platform operates 24/7, producing the same results in all circumstances.

Let’s discuss your challenges

Complete the form below to connect with our team of experts about implementing digital primary care solutions. Find the right path to reduce costs and improve patients’ experiences using our AI-powered digital platform.