AI-powered member engagement and navigation for PMI

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74% of members don't know the appropriate level of care for their 
needs1, leading to...

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Overutilisation

Unnecessary Virtual GP utilisation and subsequent referral rates

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Unclear pathways

Low or inappropriate utilisation of programmes for Mental Health, MSK or other self serve options

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Digital impact

Lack of continuity and integration across multiple channels dilutes the ROI of digital investments

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No proactive engagement

Limited member generated data for segmentation reduces opportunities for risk stratification and outreach

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Infermedica care navigation for insurers

Infermedica provides clinically validated, AI-powered solutions to guide members towards the most appropriate and cost-effective care.

Step 1

Step 1

Engage your members with our symptom checker exactly when and where they need you, in 24 languages, across any channel within your digital ecosystem.

Step 2

Change member care seeking behaviour by guiding them to the most appropriate and cost-effective care.

Step 3

Connect members to in-network clinicians, patient education, and additional services.

Step 4

Leverage member data to enhance risk stratification and craft targeted health promotion programmes.

Step 1

Step 1

Engage your members with our symptom checker exactly when and where they need you, in 24 languages, across any channel within your digital ecosystem.

Step 2

Step 2

Change member care seeking behaviour by guiding them to the most appropriate and cost-effective care.

Step 3

Step 3

Connect members to in-network clinicians, patient education, and additional services.

Step 4

Step 4

Leverage member data to enhance risk stratification and craft targeted health promotion programmes.

Guide your members to the right level of care at the right time with our care navigation solution

Schedule a demo

Value we have delivered to our customers

0%

increase in self-care recommendations2

0%

of members changed their care seeking based on Infermedica recommendations3

0%

reduction in in-person visits4

0-

0%

of members decided not to schedule a Virtual GP visit5

0%

member satisfaction rate6

0.7x

more clinical data points than industry standard triage tools7

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“Working with Infermedica has strengthened our preliminary care offering, and offers our customers a seamless user experience, and a fast route to an outcome.”

Bart Jordens

Bart Jordens

Former Global Head of Innovation at Cigna

Providing support to PMIs and their members around the world

17M+

health checkups performed

100+

customers and partners globally

12

years of experience in AI

92%

accuracy in care recommendation8

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Compliant with standards for patient data protection

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Compliant with the General Data Protection Regulation

Processes and Development Procedures certified with ISO 27001:2017

ISO

Quality Management System certified with PN-EN ISO 13485:2016

Join the future of AI-powered member engagement

Milo Wicinski Photo

Milo Wicinski

Head of Business Development, EMEA

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Vlad Kozachuk

Senior Business Development Executive