We’ve helped 100+ organizations since 2012
![pzu](https://a.storyblok.com/f/120667/272x104/c86b07814f/pzu-cobalt.png/m/544x208/filters:format(webp))
74% of members don't know the appropriate level of care for their needs1, leading to...
Overutilisation
Unnecessary Virtual GP utilisation and subsequent referral rates
Unclear pathways
Low or inappropriate utilisation of programmes for Mental Health, MSK or other self serve options
Digital impact
Lack of continuity and integration across multiple channels dilutes the ROI of digital investments
No proactive engagement
Limited member generated data for segmentation reduces opportunities for risk stratification and outreach
Infermedica care navigation for insurers
Infermedica provides clinically validated, AI-powered solutions to guide members towards the most appropriate and cost-effective care.
![step 1](https://a.storyblok.com/f/120667/1146x946/36080549eb/step-1-pmi-impmi.png/m/2292x1892/filters:format(webp))
Step 1
Engage your members with our symptom checker exactly when and where they need you, in 24 languages, across any channel within your digital ecosystem.
Step 2
Change member care seeking behaviour by guiding them to the most appropriate and cost-effective care.
Step 3
Connect members to in-network clinicians, patient education, and additional services.
Step 4
Leverage member data to enhance risk stratification and craft targeted health promotion programmes.
![step 1](https://a.storyblok.com/f/120667/1146x946/36080549eb/step-1-pmi-impmi.png/m/2292x1892/filters:format(webp))
Step 1
Engage your members with our symptom checker exactly when and where they need you, in 24 languages, across any channel within your digital ecosystem.
![Step 2](https://a.storyblok.com/f/120667/1146x946/4916bb00f5/step-2-regionals-en-desktop.png/m/2292x1892/filters:format(webp))
Step 2
Change member care seeking behaviour by guiding them to the most appropriate and cost-effective care.
![Step 3](https://a.storyblok.com/f/120667/1146x946/c9e9556933/step-3-regionals-en-desktop.png/m/2292x1892/filters:format(webp))
Step 3
Connect members to in-network clinicians, patient education, and additional services.
![step 4](https://a.storyblok.com/f/120667/500x384/38cb66e7d4/destop-step-04-regionals.png/m/1000x768/filters:format(webp))
Step 4
Leverage member data to enhance risk stratification and craft targeted health promotion programmes.
Value we have delivered to our customers
0%
increase in self-care recommendations2
0%
of members changed their care seeking based on Infermedica recommendations3
0%
reduction in in-person visits4
0-
0%
of members decided not to schedule a Virtual GP visit5
0%
member satisfaction rate6
0.7x
more clinical data points than industry standard triage tools7
![Logo Cigna](https://a.storyblok.com/f/120667/226x120/91a772d41a/cigna-logo.png/m/452x240/filters:format(webp))
“Working with Infermedica has strengthened our preliminary care offering, and offers our customers a seamless user experience, and a fast route to an outcome.”
![Bart Jordens](https://a.storyblok.com/f/120667/160x160/dbc712a2b8/bart-jordens-photo.png/m/320x320/filters:format(webp))
Bart Jordens
Former Global Head of Innovation at Cigna
Providing support to PMIs and their members around the world
18M+
health checkups performed
100+
customers and partners globally
10+
years of experience in AI
92%
accuracy in care recommendation8
Compliant with standards for patient data protection
Compliant with the General Data Protection Regulation
Processes and Development Procedures certified with ISO 27001:2017
Quality Management System certified with PN-EN ISO 13485:2016