AI-powered member engagement and navigation for IPMI

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74% of members don't know the appropriate level of care for their 
needs1, leading to...

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Overutilization

Disjointed experiences, with unnecessary steps and medical expenses

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Unclear pathways

Low or inappropriate utilization of Virtual GP and programs for Mental Health, MSK and other self serve options

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Digital impact

Lack of continuity and integration across multiple channels dilutes the ROI of digital investments

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Poor experience

IPMI member experience is undifferentiated from or lags behind local PMI offerings

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Infermedica care navigation for IPMI

Infermedica provides clinically validated, AI-powered solutions to guide members towards the most appropriate and cost-effective care.

Step 1

Step 1

Engage your members with our symptom checker exactly when and where they need you, in 24 languages, across any channel within your digital ecosystem.

Step 2

Change member care seeking behavior by guiding them to the most appropriate and cost-effective care.

Step 3

Connect members to local in-network care, patient education and additional services—regardless of their location.

Step 4

Leverage member data to enhance risk stratification and craft targeted programs.

Step 1

Step 1

Engage your members with our symptom checker exactly when and where they need you, in 24 languages, across any channel within your digital ecosystem.

Step 2

Step 2

Change member care seeking behavior by guiding them to the most appropriate and cost-effective care.

Step 3

Step 3

Connect members to local in-network care, patient education and additional services—regardless of their location.

Step 4

Step 4

Leverage member data to enhance risk stratification and craft targeted programs.

Guide your members to the right level of care at the right time with our care navigation solution

Schedule a demo

Value we have delivered to our customers

0%

reduction in in-person visits2

0%

of members changed their care seeking based on Infermedica recommendations3

0%

of members who intended to go to the emergency room chose teleconsultation instead4

0-

0%

of members follow call-to-action to book a visit in-network5

0%

member satisfaction rate6

0%

of Infermedica customers leverage multiple languages7

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“Working with Infermedica has strengthened our preliminary care offering, and offers our customers a seamless user experience, and a fast route to an outcome.”

Bart Jordens

Bart Jordens

Former Global Head of Innovation at Cigna

Providing support to IPMIs and their members around the world

17M+

health checkups performed

100+

customers and partners globally

92%

accuracy in care recommendation8

24

languages available

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Compliant with standards for patient data protection

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Compliant with the General Data Protection Regulation

Processes and Development Procedures certified with ISO 27001:2017

ISO

Quality Management System certified with PN-EN ISO 13485:2016

Join the future of AI-powered member engagement

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Milo Wicinski

Head of Business Development, EMEA

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Vlad Kozachuk

Senior Business Development Executive