We’ve helped 100+ organizations since 2012
74% of members don't know the appropriate level of care for their needs1, leading to...
Overutilization
Disjointed experiences, with unnecessary steps and medical expenses
Unclear pathways
Low or inappropriate utilization of Virtual GP and programs for Mental Health, MSK and other self serve options
Digital impact
Lack of continuity and integration across multiple channels dilutes the ROI of digital investments
Poor experience
IPMI member experience is undifferentiated from or lags behind local PMI offerings
Infermedica care navigation for IPMI
Infermedica provides clinically validated, AI-powered solutions to guide members towards the most appropriate and cost-effective care.
![step 1](https://a.storyblok.com/f/120667/1146x946/36080549eb/step-1-pmi-impmi.png/m/2292x1892/filters:format(webp))
Step 1
Engage your members with our symptom checker exactly when and where they need you, in 24 languages, across any channel within your digital ecosystem.
Step 2
Change member care seeking behavior by guiding them to the most appropriate and cost-effective care.
Step 3
Connect members to local in-network care, patient education and additional services—regardless of their location.
Step 4
Leverage member data to enhance risk stratification and craft targeted programs.
![step 1](https://a.storyblok.com/f/120667/1146x946/36080549eb/step-1-pmi-impmi.png/m/2292x1892/filters:format(webp))
Step 1
Engage your members with our symptom checker exactly when and where they need you, in 24 languages, across any channel within your digital ecosystem.
![Step 2](https://a.storyblok.com/f/120667/1146x946/4916bb00f5/step-2-regionals-en-desktop.png/m/2292x1892/filters:format(webp))
Step 2
Change member care seeking behavior by guiding them to the most appropriate and cost-effective care.
![Step 3](https://a.storyblok.com/f/120667/1146x946/c9e9556933/step-3-regionals-en-desktop.png/m/2292x1892/filters:format(webp))
Step 3
Connect members to local in-network care, patient education and additional services—regardless of their location.
![step 4](https://a.storyblok.com/f/120667/500x384/38cb66e7d4/destop-step-04-regionals.png/m/1000x768/filters:format(webp))
Step 4
Leverage member data to enhance risk stratification and craft targeted programs.
Value we have delivered to our customers
0%
reduction in in-person visits2
0%
of members changed their care seeking based on Infermedica recommendations3
0%
of members who intended to go to the emergency room chose teleconsultation instead4
0-
0%
of members follow call-to-action to book a visit in-network5
0%
member satisfaction rate6
0%
of Infermedica customers leverage multiple languages7
![Logo Cigna](https://a.storyblok.com/f/120667/226x120/91a772d41a/cigna-logo.png/m/452x240/filters:format(webp))
“Working with Infermedica has strengthened our preliminary care offering, and offers our customers a seamless user experience, and a fast route to an outcome.”
![Bart Jordens](https://a.storyblok.com/f/120667/160x160/dbc712a2b8/bart-jordens-photo.png/m/320x320/filters:format(webp))
Bart Jordens
Former Global Head of Innovation at Cigna
Providing support to IPMIs and their members around the world
18M+
health checkups performed
100+
customers and partners globally
92%
accuracy in care recommendation8
24
languages available
Compliant with standards for patient data protection
Compliant with the General Data Protection Regulation
Processes and Development Procedures certified with ISO 27001:2017
Quality Management System certified with PN-EN ISO 13485:2016