Reducing unnecessary ED visits: a look at the stats

Photo of Catherine BushenCatherine Bushen
February 22, 2023
... min read

Let’s be honest, nobody wants to visit an emergency department (ED) as a patient. Yet, of course, there will be times when this is necessary. During these times, we hope to see a clinician in a timely manner in order to receive the treatment we need.

However, with many EDs being overcrowded and understaffed, this is not always possible. In addition, overburdened EDs are a serious organizational challenge for healthcare providers; driving up costs, lowering patient satisfaction, and increasing occupational pressures on clinicians.

So, how can we solve this problem? One way is to reduce the number of unnecessary visits made each year to the ED. By ”unnecessary visits” we are talking about patients who could have received more appropriate care in an alternative care setting yet have ended up seeking medical attention in the ED.

In the infographic below, we offer a dynamic format of condensed information to show why unnecessary visits exist, explore the advantages of reducing them for patients, providers, and healthcare organizations, and demonstrate how technological solutions can help.

Why do patients make unnecessary visits to EDs? Here we outline the reasons, consequences, and offer solutions. Infographic by Tomek Tuz with illustrations by Tomek Tuz, Magdalena Kościańska and Agnieszka Więckowska

Reduce unnecessary ED visits to increase patient satisfaction, alleviate pressures on clinicians, and save money. Let’s keep the emergency departments for emergencies — allow digital solutions to help.

The Medical Guidance Platform was designed with patients, clinicians, and organizations in mind. Get in touch to learn more about how our solutions can work for you.