AI's Revolutionary Role in Elevating Health Plan Member Engagement

Amanda L. Bury, MS
March 19, 2024
... min read

Discover how Artificial Intelligence (AI) is redefining the landscape of health plan member engagement in our latest article in the Integrated Healthcare Executive by our Chief Commercial Officer, Amanda L. Bury, MS.

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Image by Magdalena Kościańska.

In an era where consumers demand personalized and transformative experiences akin to those in retail and finance, health plans face the challenge of moving beyond traditional, transactional interactions. 

Amanda’s piece explores the evolution from mere insurance coverage to a comprehensive network of care services, highlighting AI's crucial role in making health care more accessible, personalized, and efficient. Learn about the innovative strategies health plans are adopting, from leveraging AI for proactive member engagement to utilizing AI tools for education, empowerment, and enhanced communication between payers and providers.

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Health plan members are seeking intelligent, personalized experiences, and transformative engagement – much like the consumer experiences they’ve become accustomed to in retail and finance.

Amanda L. Bury, MS

Chief Commercial Officer, Infermedica

This article showcases the potential of AI to revolutionize health care, making it more patient-centered and convenient. Click to read the full article and understand why embracing AI is essential for improving the health outcomes of populations and navigating the future of healthcare engagement.

If you’re a health insurer looking to improve member engagement and avoid unnecessary expenses, learn more about how our AI-powered tools can help!

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