How AI-enabled technology can reduce avoidable ED visits

67% of ED visits are considered avoidable. Find out why emergency departments are overcrowded, what the costs of unnecessary ED visits are, what technology can do to help alleviate this issue, and the barriers to healthcare solution implementation.

About the report

Unnecessary ED visits come at a cost

Long wait times, lack of available beds, and inadequate care are just some of the issues unnecessary ED visits lead to. In this report you will find more insights into the problem of overcrowded EDs:

  • Avoidable ED visits cost around $8.3 billion per year
  • Low health-system literacy costs healthcare systems at least $47 billion a year
  • 67% of ED visits are considered avoidable
  • Almost 75% of patients don’t know the most appropriate level of care they need
  • 140+ minutes is the average wait time in the emergency department

Meet our experts

Portrait of Amanda L. Bury

Amanda L. Bury

Chief Commercial Officer, Infermedica

Portrait of Tim Price

Tim Price

Chief Product Officer, Infermedica

Portrait of Aleksandra Jędruch

Aleksandra Jędruch

Senior Content Marketing Manager, Infermedica


Innovative interventions to reduce overcrowding in emergency departments

Since 1980, ED overutilization has been identified as one of the main factors limiting correct, timely, and efficient hospital care. The good news is that strategies such as improved patient flow, adequate staffing, and better coordination of care can help to address these issues. Explore the key ways technology can help reducing unnecessary ED visits with the use of:

  • Telemedicine
  • Automated triage systems
  • Artificial intelligence
  • Predictive analytics
  • Electronic health records
  • Intake solutions
  • Check-in kiosks
  • Smartphone apps and wearables

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