Symptom Checker
Preliminary diagnosis and triage tool
Listen to your patients, uncover the possible causes of their symptoms, and help them find the right care.
Schedule a demo
Help your patients at the first signs of symptoms
Who doesn’t know a patient who has consulted with Dr. Internet? Symptom Checker is the ideal tool to assist patients in preliminary diagnosis. Using artificial intelligence to check symptoms, it then guides patients to the appropriate medical services.
Benefits
- Minimize over and under-triage
- Prevent unnecessary visits
- Treat through teleconsultations
- Connect to a provider
Refine your process
Whether you want to collect patient data, give health advice, triage your patients, or support medical staff, Symptom Checker can help.
Use cases
- Triage and patient orientation
- Intake collection
- Clinical decision support
- Marketing
Improve patient flow
Identify patients’ needs and appropriate care. Using our technology, it is easy to accurately identify those who can self-treat, qualify for teleconsultation, consult a doctor, or seek immediate medical treatment.
$18B
in healthcare savings per year when patients are led to proper care
25%
of cases can be self-treated or treated through teleconsultation
Trusted by leading companies from all over the world
Outstanding AI technology
Symptom Checker uses best-in-class artificial intelligence and machine learning to assess symptoms, find dependencies and common patterns in data, and get smarter over time (with a little help from our talented data science experts and physicians!).
93% engine accuracy
The accuracy of our technology has been confirmed by cases from BMJ, NEJM, JAMA, and others.
7,000,000+ health checkups
Every day, people rely on information provided by Infermedica to find the right care.
Clinical validation
Our physicians verify medical content and extract knowledge from medical science literature and published medical cases. With over 1,270 symptoms, 680 conditions and thousands of supplementary supports, Infermedica can claim to be one of the most comprehensive medical databases in the world!
40,000+ hours of physician review
Our medical database is fed from the world of science and medicine, from well-respected publications.

Irv Loh, MD
Chief Medical Officer
Compliance
Symptom Checker is certified to the highest industry standards and can be safely used around the world.
CE marking
Marked as a CE class 1 certified medical device.
EU-GDPR
Compliant with the General Data Protection Regulation (GDPR).
"You are awesome. And definitely a pioneer, so keep it up! Will continue using the checkup service for sure."
—Symptom Checker user
Give patients a tool they will love
People worldwide, all ages and professions (including clinicians), use our Symptom Checker and appreciate its accuracy, reliability and simplicity of use. Up your service level and add Symptom Checker to your app.
Meet Chatbots
Reach more patients. Use Chatbots or Voice Assistants. We support multiple voice and messaging platforms: Amazon Alexa, Google Assistant, Cortana and Facebook Messenger.
Go multilingual
Tailor Symptom Checker to a global audience. Select one of 18 supported languages or add a custom language. What's more, the doctor and the patient don't have to speak the same language! You can translate the interview results immediately, in just one click.
- Arabic
- Chinese (Simplified)
- Czech
- Dutch
- English
- Estonian
- French
- German
- Italian
- Polish
- Portuguese
- Portuguese (Brazilian)
- Romanian
- Russian
- Slovak
- Spanish
- Turkish
- Ukrainian
Match your brand
Use a built-in template or design your perfect Symptom Checker from scratch. Add your logo, select fonts, and the color palette to match your site and brand. Increase engagement with custom screens or a personalized interview path. We can deliver all of these in as few as 5 days.
Embed anywhere
Easily incorporate Symptom Checker into your existing tools; websites, mobile apps or telehealth platforms. Embedding is responsive, fast and lightweight. Or try our Chatbot and Voice Assistant technology.
And more!
Reports
Access detailed reports and statistics. Monitor engagement and performance. Grow your business.
History
Browse interview history or view a specific interview.
Performance
Handle thousands of interviews every day and provide a fast experience for users all over the world.
24/7 access
Improve patient satisfaction and provide patients with 24/7 access to care, right from their homes.
Constantly improving
Our clients' feedback allows us to constantly update and improve the platform to meet your growing needs.
Standardized
No guess work. Our platform operates 24/7, producing the same results in all circumstances.
Let us show you more possibilities
Schedule a guided demo with our business team. We will walk you through our products and answer any questions you have.