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Symptom Checker

Preliminary diagnosis and triage tool

Listen to your patients, uncover the possible causes of their symptoms, and help them find the right care.

Schedule a demo

Help your patients at the first signs of symptoms

Who doesn’t know a patient who has consulted with Dr. Internet? Symptom Checker is the ideal tool to assist patients in preliminary diagnosis. Using artificial intelligence to check symptoms, it then guides patients to the appropriate medical services.

  • Minimize over and under-triage
  • Prevent unnecessary visits
  • Treat through teleconsultations
  • Connect to a provider
Woman sitting on a couch.

Refine your process

Whether you want to collect patient data, give health advice, triage your patients, or support medical staff, Symptom Checker can help.

Use cases
  • Triage and patient orientation
  • Intake collection
  • Clinical decision support
  • Marketing

Improve patient flow

Identify patients’ needs and appropriate care. Using our technology, it is easy to accurately identify those who can self-treat, qualify for teleconsultation, consult a doctor, or seek immediate medical treatment.


in healthcare savings per year when patients are led to proper care


of cases can be self-treated or treated through teleconsultation

Trusted by leading companies from all over the world

Outstanding AI technology

Symptom Checker uses best-in-class artificial intelligence and machine learning to assess symptoms, find dependencies and common patterns in data, and get smarter over time (with a little help from our talented data science experts and physicians!).

93% engine accuracy

The accuracy of our technology has been confirmed by cases from BMJ, NEJM, JAMA, and others.

5,000,000+ health checkups

Every day, people rely on information provided by Infermedica to find the right care.

Clinical validation

Our physicians verify medical content and extract knowledge from medical science literature and published medical cases. With over 1,500 symptoms, 800 conditions and thousands of supplementary supports, Infermedica can claim to be one of the most comprehensive medical databases in the world!

30,000+ hours of physician review

Our medical database is fed from the world of science and medicine, from well-respected publications.

Irv Loh, MD

Chief Medical Officer


Symptom Checker is certified to the highest industry standards and can be safely used around the world.

CE marking

Marked as a CE class 1 certified medical device.


Compliant with the General Data Protection Regulation (GDPR).

"You are awesome. And definitely a pioneer, so keep it up! Will continue using the checkup service for sure."

—Symptom Checker user

Give patients a tool they will love

People worldwide, all ages and professions (including clinicians), use our Symptom Checker and appreciate its accuracy, reliability and simplicity of use. Up your service level and add Symptom Checker to your app.

Meet Chatbots

Reach more patients. Use Chatbots or Voice Assistants. We support multiple voice and messaging platforms: Amazon Alexa, Google Assistant, Cortana and Facebook Messenger.

Go multilingual

Tailor Symptom Checker to a global audience. Select one of 17 supported languages or add a custom language. What's more, the doctor and the patient don't have to speak the same language! You can translate the interview results immediately, in just one click.

  • Arabic
  • Chinese
  • Czech
  • Dutch
  • English
  • Estonian
  • French
  • German
  • Italian
  • Polish
  • Portuguese
  • Portuguese (Brazilian)
  • Russian
  • Slovak
  • Spanish
  • Turkish
  • Ukrainian

Match your brand

Use a built-in template or design your perfect Symptom Checker from scratch. Add your logo, select fonts, and the color palette to match your site and brand. Increase engagement with custom screens or a personalized interview path. We can deliver all of these in as few as 5 days.

Embed anywhere

Easily incorporate Symptom Checker into your existing tools; websites, mobile apps or telehealth platforms. Embedding is responsive, fast and lightweight. Or try our Chatbot and Voice Assistant technology.

And more!


Access detailed reports and statistics. Monitor engagement and performance. Grow your business.


Browse interview history or view a specific interview.


Handle thousands of interviews every day and provide a fast experience for users all over the world.

24/7 access

Improve patient satisfaction and provide patients with 24/7 access to care, right from their homes.

Constantly improving

Our clients' feedback allows us to constantly update and improve the platform to meet your growing needs.


No guess work. Our platform operates 24/7, producing the same results in all circumstances.

Let us show you more possibilities

Schedule a guided demo with our business team. We will walk you through our products and answer any questions you have.

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