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Symptom Checker

Preliminary diagnosis and triage tool

Listen to your patients, uncover the possible causes of their symptoms, and help them find the right care.

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Symptom Checker mobile screenshot Symptom Checker tablet screenshot

Help your patients at the first signs of symptoms

Who doesn’t know a patient who has consulted with Dr. Internet? Symptom Checker is the ideal tool to assist patients in preliminary diagnosis. Using artificial intelligence to check symptoms, it then guides patients to the appropriate medical services.

  • Minimize over and under-triage
  • Prevent unnecessary visits
  • Treat through teleconsultations
  • Connect to a provider
Woman sitting on a couch.

Refine your process

Whether you want to collect patient data, give health advice, triage your patients, or support medical staff, Symptom Checker can help.

Use cases
  • Triage and patient orientation
  • Intake collection
  • Clinical decision support
  • Marketing

Improve patient flow

Identify patients’ needs and appropriate care. Using our technology, it is easy to accurately identify those who can self-treat, qualify for teleconsultation, consult a doctor, or seek immediate medical treatment.


in healthcare savings per year when patients are led to proper care


of cases can be self-treated or treated through teleconsultation

Trusted by leading companies from all over the world

Outstanding AI technology

Symptom Checker uses best-in-class artificial intelligence and machine learning to assess symptoms, find dependencies and common patterns in data, and get smarter over time (with a little help from our talented data science experts and physicians!).

93% engine accuracy

The accuracy of our technology has been confirmed by cases from BMJ, NEJM, JAMA, and others.

8,000,000+ health checkups

Every day, people rely on information provided by Infermedica to find the right care.

Clinical validation

Our physicians verify medical content and extract knowledge from medical science literature and published medical cases. With over 1,360 symptoms, 740 conditions and thousands of supplementary medical concepts for children and adults, Infermedica can claim to have one of the most comprehensive medical databases in the world!

44,000+ hours of physician review

Our medical database is fed from the world of science and medicine through well-respected publications.

Irv Loh, MD

Chief Medical Officer


Symptom Checker is certified to the highest industry standards and can be safely used around the world.

CE marking

Marked as a CE class I certified medical device.


Compliant with the General Data Protection Regulation (GDPR).

"You are awesome. And definitely a pioneer, so keep it up! Will continue using the checkup service for sure."

—Symptom Checker user

Give patients a tool they will love

People worldwide, all ages and professions (including clinicians), use our Symptom Checker and appreciate its accuracy, reliability and simplicity of use. Up your service level and add Symptom Checker to your app.

Go multilingual

Tailor Symptom Checker to a global audience. Select one of 19 supported languages or add a custom language. What's more, the doctor and the patient don't have to speak the same language! You can translate the interview results immediately, in just one click.

  • Arabic
  • Chinese (Simplified)
  • Czech
  • Dutch
  • English
  • Estonian
  • French
  • German
  • Italian
  • Latin American Spanish
  • Polish
  • Portuguese
  • Portuguese (Brazilian)
  • Romanian
  • Russian
  • Slovak
  • Spanish
  • Turkish
  • Ukrainian

Match your brand

Choose between ready-to-use components and your own design, and we'll implement it for you. Add your logo, select fonts, and the color palette to match your site and brand. Increase engagement with custom screens or a personalized interview path.

Embed anywhere

Easily incorporate Symptom Checker into your existing tools; websites, mobile apps or telehealth platforms. Embedding is responsive, fast and lightweight.

And more!


Access detailed reports and statistics. Monitor engagement and performance. Grow your business.


Browse interview history or view a specific interview.


Handle thousands of interviews every day and provide a fast experience for users all over the world.

24/7 access

Improve patient satisfaction and provide patients with 24/7 access to care, right from their homes.

Constantly improving

Our clients' feedback allows us to constantly update and improve the platform to meet your growing needs.


No guess work. Our platform operates 24/7, producing the same results in all circumstances.

Let’s discuss your challenges

Complete the form below to connect with our team of experts about implementing digital primary care solutions. Find the right path to reduce costs and improve patients’ experiences using our AI-powered digital platform.

The content of the form is used by Infermedica only to schedule a meeting or in the case of additional consent - which you can withdraw at any time - to send occasional e-mails with commercial information. You can find more information about the use of your data and your rights in the Privacy Policy .