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Symptom Checker

Preliminary diagnosis and triage tool

Listen to your patients, uncover the possible causes of their symptoms, and help them find the right care.

Schedule a demo

Help your patients when they start feeling unwell

We all know the story. Patients use search engines to self-diagnose. Then they get confusing results and don’t know what to do. Symptom Checker solves this problem by using artificial intelligence to first check symptoms and then connect patients to the appropriate medical services.

  • Minimize over and under-triage
  • Prevent unnecessary visits
  • Treat with tele-consultations
  • Connect to a provider
Woman sitting on a couch.

Refine your process

Whether you want to collect patient data, give health advice, triage your patients, or support medical staff, Symptom Checker can help.

Use cases
  • Triage and patient orientation
  • Intake collection
  • Clinical decision support
  • Marketing

Improve patient flow

Find out what kind of care your patients really need and reduce unnecessary expense. You’ll know exactly who can stay home, who qualifies for tele-consultation, who should see a doctor, and who needs urgent medical care.


could be saved each year if patients were lead to appropriate care


of cases patients can self-treat or be treated with a tele-consultation

Trusted by leading companies from all over the world

Outstanding AI technology

Symptom Checker uses best-in-class artificial intelligence and machine learning to assess symptoms, find dependencies and common patterns in data, and get smarter over time (with a little help from our talented data science experts and physicians!).

93% engine accuracy

The accuracy of our technology has been confirmed by cases from BMJ, NEJM, JAMA, and others.

5,000,000+ health checkups

Every day, people rely on information provided by Infermedica to find the right care.

Clinical validation

Our physicians verify medical content and extract knowledge from literature and published medical cases. With over 1,500 symptoms, 800 conditions, and thousands of relations in-between, Infermedica has one of the best medical databases in the world.

30,000+ hours of physician review

Every piece of information in our medical database is based on literature from well-respected publications.

Irv Loh, MD

Chief Medical Officer


Symptom Checker is certified to the highest industry standards and can be safely used around the world.

CE marking

Marked as a CE class 1 certified medical device.


Compliant with the General Data Protection Regulation (GDPR).

“You are awesome. And definitely a pioneer, so keep it up! Will continue using the checkup service for sure.”

—Symptom Checker user

Give patients a tool they will love

People from all over the world, of all ages and professions (including clinicians!), appreciate the accuracy, reliability, and design of our tools. Add Symptom Checker to your app and increase customer satisfaction.

Meet chatbots

Use chatbots or voice assistants and be even closer with your patients. Pick from our list of available voice and messaging platforms like Amazon Alexa, Google Assistant, Cortana, and Facebook Messenger.

Go multilingual

Tailor Symptom Checker to a global audience. Select one of 17 supported languages or add a custom language. What's more, the doctor and the patient don't have to speak the same language! You can translate the interview results immediately, in just one click.

  • Arabic
  • Chinese
  • Czech
  • Dutch
  • English
  • Estonian
  • French
  • German
  • Italian
  • Polish
  • Portuguese
  • Portuguese (Brazilian)
  • Russian
  • Slovak
  • Spanish
  • Turkish
  • Ukrainian

Match your brand

Use a built-in template or design your perfect Symptom Checker from scratch. Add your logo, select fonts, and the color palette to match your site and brand. Increase engagement with custom screens or a personalized interview path. We can deliver all of these in as few as 5 days.

Embed anywhere

Symptom Checker is easy to integrate into tools you already use, such as websites, mobile apps, or tele-health platforms. Our embeds are responsive, fast, and keep your app lightweight. Not only that, but Symptom Checker is also available as chatbot and voice assistant.

There’s even more


Get access to detailed reports and statistics. Keep an eye on engagement and performance and grow your business.


See all interviews or search a specific one. Browse the history of interviews or check a single interview’s details.


Handle thousands of interviews every day and provide a fast experience for users all over the world.

24/7 access

Improve patient satisfaction and provide patients with 24/7 access to care, right from their homes.

Feedback loop

You can always provide feedback on final diagnoses and help us train the system overtime.

One standard

Our technology gives exactly the same results for the same cases. No more uncertainty.

Let us show you more possibilities

Schedule a guided demo with our business team. We will walk you through our products and answer any questions you have.

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