White Label PartnersTelemedicinePlatform solutionLatin AmericaEurope

knok and Infermedica

Panacea by knok integrates features of Infermedica’s Triage module to make it the first point of contact for triaging and connecting patients with physicians for remote treatment. It also provides physicians with a summary of the intake interview before the visit.

  • symptom checker, booking system, and video consultation all in one user flow
  • 24/7 access to a digital hospital
  • 2 clicks to join a video appointment
  • 85% of knok teleconsultations provide a definitive solution for the patient

About knok

knok offers a fully integrated white-label telemedicine solution dedicated to hospitals, healthcare organizations, and health insurers seeking to improve every aspect of patient care in one user flow.

  • over 15,000 monthly appointments
  • 30 clients in 12 countries
  • over 3,100 specialists available online
  • on-demand consultations for 35 specialties
  • a new patient consultation every 2 minutes


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Compliant with the General Data Protection Regulation

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Pursuing the ISO 27001 certification on data security

HDS certification, expected to be complete by 2023

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We believe that healthcare is becoming digital first, and data will play a critical role in delivering more value and better service. Together with Infermedica’s platform, we are on the path of gathering more than 30 sets of data at every video consultation, enabling a personalized approach to every patient, facilitating triage, and providing early detection of crucial disease risk factors.

José Bastos

CEO and Co-founder of knok

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