Accessibility Statement for Infermedica Medical Guidance Platform

Infermedica Sp. z o.o. takes the following measures to ensure accessibility of Infermedica Medical Guidance Platform:

• Include accessibility throughout our internal policies.

• Assign clear accessibility goals and responsibilities.

• Employ formal accessibility quality assurance methods.

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Infermedica Medical Guidance Platform is partially conformant with WCAG 2.2 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

We welcome your feedback on the accessibility of Infermedica Medical Guidance Platform. Please let us know if you encounter accessibility barriers on Infermedica Medical Guidance Platform:

support@infermedica.com

Please use subject: Digital Accessibility.

Infermedica Medical Guidance Platform is designed to be compatible with the following browsers:

• Firefox - 5 last versions (counting from the most recent stable version)

• Google Chrome - 5 last versions (counting from the most recent stable version)

• Opera - 5 last versions (counting from the most recent stable version)

• Safari - browser versions published within the last 2 years

• Samsung Internet - browser versions published within the last 2 years

• Edge - browser versions published within the last 2 years

Infermedica Medical Guidance Platform is not compatible with:

• Internet Explorer

Infermedica Medical Guidance Platform is designed to be compatible with assistive technologies that work with the browsers listed above, including recent versions of screen readers (such as NVDA, JAWS, VoiceOver, and TalkBack), screen magnifiers, speech-recognition software, and operating-system-level accessibility features. Infermedica Medical Guidance Platform has not been formally tested with every combination of browser and assistive technology, so users may encounter compatibility issues with specific configurations.

Despite our best efforts to ensure accessibility of Infermedica Medical Guidance Platform, there may be some limitations. Below is a description of known limitations. Please contact us if you observe an issue not listed below.

Known limitations for Infermedica Medical Guidance Platform:

1. Progress indicator: Progress indicator is not always exposed to assistive technologies, steps repeat inside the main landmark without a bypass, and steps are coded as buttons with no actual button function.

2. Top and footer navigation: Both landmarks lack unique accessible labels, so screen reader users cannot distinguish them.

3. Language selector button: The accessible name only states the currently selected language and does not describe the control's purpose.

4. Hamburger menu (mobile): The main menu and language list are arrow-key navigable but exposed as a group of buttons rather than as a menu with menu items.

5. Loading screen: The page title does not describe the loading state, and the spinner has no accessible name and no proper role.

6. Introduction screen: Compliance badges (CE, GDPR, HIPAA) are presented without text alternatives, and a wrapper splits related content from its list.

7. Language switch dropdown: Improper role, native-language names lack lang attributes, and focused options outside the viewport are not scrolled into view.

8. Restart assessment modal: Close icon and confirmation buttons have unusual aria-labels, and the visible label of the confirming button is not part of its accessible name.

9. Side panels (For business, Medical Certification, Terms of Service, Privacy Policy, Interview ID): On mobile, the back icon button navigates to the previous menu level instead of back to the originating screen when opened with footer links.

10. Side panels (Terms of Service, Privacy Policy, Interview ID): Section headings are not exposed as headings, and certain lists use improper markup.

11. Medical Certification panel: Mandatory medical-device icons lack text alternatives.

12. Inline links in body text (Medical Certification, Terms of Service, Privacy Policy, Agreements, Follow-up modal, Condition panel): Some links rely on color alone to be distinguished from surrounding text.

13. Terms of Service screen: Paragraphs and the checkbox group are split into separate elements, and "Select all" / sub-level checkboxes are not grouped into a fieldset with a legend.

14. Form validation across screens: Validation errors are shown visually but may not always be announced by screen readers, and in some cases there is no programmatic association (aria-invalid, aria-describedby) between errors and inputs.

15. "Report an issue with this question" panel: The text field's label and Optional/Required indicator are not announced on focus, the "Please comment below" instruction relies on a sensory characteristic, focus is obscured when moved below the fold, and the success notification is not announced.

16. Date of Birth screen: The calendar popup has no proper role, inner tabs are not implemented as tabs, focus auto-advances between date fields, controls behind the open popup remain focusable, and the age-confirmation notification is not announced.

17. "What does it mean?" / info icon buttons: The accessible name is generic and does not include the label of the option the button refers to. In some cases, info buttons are not reachable via standard Tab navigation; only focusable through a non-standard arrow-key shortcut.

18. Grouped form controls: Several radio and checkbox groups are missing a fieldset/legend, and helper text ("Select one answer", "Select all that apply") is not programmatically associated with the group.

19. Add symptoms — interactive body model: Exposed without text alternatives, not keyboard-operable, body-part highlights have insufficient contrast, focused menu items outside the viewport do not scroll into view, and elements behind the popup remain focusable.

20. Add symptoms — search list and notifications: The list has no accessible name, "remove this symptom" labels are not specific, and additions of symptoms or messages like "Please try to add more symptoms" are not announced.

21. Regions screen and Region details panels: World-map images are exposed to AT without alternatives, text overflows at 320 px and with increased text spacing, the "Details" button label is not region-specific, and the checkbox group lacks a fieldset/legend.

22. Question with abdominal model: At 320 px width, some target hit areas are below the 24×24 CSS pixel minimum.

23. Results screen, condition details panel: Patient education content lacks subheadings and section structure, "Show more" buttons have generic labels and no programmatic link to expanded content, Yes/No buttons are implemented as radios, and the success notification is not announced without focus.

24. PDF Report: The PDF is not tagged, so content structure, heading hierarchy, reading order, and page language cannot be programmatically determined.