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Helping Healthcare Organizations Guide Patients to the Right Care, First Time
World-leading AI-powered digital triage designed to guide patients safely to the right care. Certified as an MDR Class IIb medical device and used by over 100 companies worldwide, the Medical Guidance Platform meets the highest standards for clinical safety and regulatory compliance across Europe.
Date:April 21-23, 2026
Location:Berlin, Germany
Booth:D-105, Hall 1.2
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Built on one of the world’s most advanced clinical reasoning engines, Infermedica's virtual triage supports patients and healthcare teams across the entire care journey — from symptom assessment and navigation to clinical decision support.
The result: safer patient pathways, better use of clinical resources, and scalable access to care.
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Resources & Evidence
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Impact of digital front doors in action
Infermedica’s latest report summarizes the real-world value and impact of AI-powered care navigation for national digital front doors across these key areas:
Self-care and patient uncertainty
Avoidable emergency visits
Early detection and escalation
Adoption of virtual care services
Economic and operational performance
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Who do we support?
Clinics and hospitals
Reduce the burden on your emergency department and improve patient management with our AI-powered symptom analysis. Infermedica supports rapid initial patient assessment, prioritizes treatment needs, and ensures the right patients receive the right care at the right time.
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Telemedicine & digital health
Offer your patients a fast and reliable initial assessment. Infermedica integrates seamlessly into your platform and enables secure and precise patient management – around the clock.
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Governments and authorities
Support public healthcare with scalable, AI-powered solutions. Infermedica offers a sustainable way to increase efficiency regarding the use of healthcare resources.
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Insurance companies
Improve service for your members and optimize care management. Infermedica supports your members with the initial assessment of symptoms and navigation in the healthcare system – efficiently, securely, and digitally.
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Customer Story
Supporting 26 million citizens via Healthdirect Australia
Healthdirect Australia modernized its triage infrastructure by replacing a legacy rules-based clinical decision support system with AI-powered virtual triage. Integrated into both the 24/7 nurse advice line and the self-service symptom checker, the technology enables more dynamic clinical assessments that consider multiple symptoms, risk factors, and medical history.
Our experts
Book a time to meet with the Infermedica team onsite to discover how our solutions can streamline your operations and improve patient and member outcomes.
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Frank is a freelance healthcare consultant with experience at AOK Nordwest and SIGNAL IDUNA. He was also the CEO of BIG direkt gesund, and now supports Infermedica in healthcare digitization.
Frank Neumann
Business Director
Schedule a time to meet with our experts
Schedule a meeting)
With a background in industrial engineering and health management with a focus on IT, Fabian brings deep expertise in healthcare digitalization. Previously, he played a key role in building businesses in the MedTech sector across Europe. At Infermedica, he supports insurers and healthcare providers in implementing AI-driven solutions for more efficient patient navigation and improved care delivery.
Fabian Fröhlich
Director - Business Development EMEA
Be a part of the conversation
Our executives and experts are recognized worldwide for their innovative thinking. With extensive knowledge of healthcare challenges and proven solutions on how to address them, just one conversation can guide you on the path to healthcare efficiency.
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Let's meet
We'd love to connect with you at the event. Schedule a time to meet with our team to learn more about how we can support your organization.