Customer Success & Implementation

Implementation Manager

Location

Poland / Remote

Commitment

Full-time

About Infermedica

We’re a unique group of people passionate about redesigning healthcare for millions of people on the Planet. We develop state-of-the-art AI-powered technology that supports patients and physicians in making the best clinical decisions. Our team is constantly growing and we are always on the lookout for top-notch specialists with technological, data science, marketing, sales, customer success, medical, business, or product expertise.

Everything you need to know before joining Infermedica is nicely gathered in our Hello Book: Infermedica for candidates. Enjoy your reading and we look forward to hearing from you!

Check our products →

Job description

This role requires not only project management skills, but also consulting skills, entrepreneurship mindset, and analytical approach. We are looking for dedicated managers who are eager to contribute on an ongoing basis to the improvement of our delivery process. If you want to build relationships with clients, manage resources, and provide expert knowledge to help implement our technology in an external setting, this job is for you. 

Requirements

  • Degree in management, economics, or similar (MS strongly preferred).
  • Proven track record in planning, managing, and validating projects.
  • High entrepreneurship and problem-solving skills.
  • Fluency in English.
  • Some additional skills that would help

  • Firm grasp of machine-learning concepts and AI solutions.
  • Experience in managing client relationships.
  • Experience in the IT, AI, or healthcare industry.
  • Familiar with agile software development and delivery.
  • Responsibilities

  • Managing multiple client implementations of our AI-driven solutions.
  • Working closely with our Sales and IT Delivery teams to specify, customize, and finally deploy solutions to our clients.
  • Coordinating cross-team efforts at Infermedica to mutually develop our product portfolio, analytics toolkit, and business.
  • Contributing to the improvement of our delivery process by generating insights from data and validating implementation assumptions.
  • Building implementation documentation and developing case studies/use cases of our products.
  • Why is working at Infermedica awesome?

  • We're building an open and supportive startup culture where you can do your best work and improve your competence. Values we embody as a company are transparency, quality, and support.
  • Once you become a part of InferTeam you become the owner of the company by being granted Employee Stock Ownership Plan.
  • We offer a competitive salary that is benchmark-based.
  • You choose the form of employment according to your preferences - we are flexible.
  • You can start your work at a convenient time aligned with your work-life balance needs.
  • We provide essential equipment.
  • We are remote-first - work from anywhere. Despite the remoteness, we like to see each other in person (be ready for in-person meeting invitations 4-5 times a year).
  • Home office bonus - we want you to have a comfortable home office set up.
  • Paid holidays.
  • Private health coverage and free online consultations with a doctor.
  • Training budget for your professional growth and additional days off for its usage.
  • We look forward to hearing from you

    Apply now