Infermedica for Baylor Scott & White HEALTH
Medical Guidance Platform
Connect our platform to your virtual care solutions to triage patients before an appointment or online visit. This routes them to the right level of care and helps doctors provide better diagnoses.
- Empower your services with digital innovation
- Gain a competitive advantage
- Prevent misuse of high-cost healthcare services
- Increase patient satisfaction
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Achieve your business goals with innovative digital tools
Improve care cost efficiency. Double down on non-traditional services. Gain the advantage over your competitors in Texas.
Introduce cost-saving strategies
Cut redundant expenses the smart way by lowering the number of unnecessary appointments. Increase your operating income.
Relieve overloaded ERs
Use Infermedica solutions to guide patients to the right level of care. Reduce the number of avoidable ER visits by addressing health concerns online.
Overtake competition in Texas
Strengthen your lead in the local market. Build a competitive advantage by bringing expertise to patients when and where it's most convenient for them.
Acquire new customers for eVisit
Reach out to new target groups with Infermedica solutions. Engage your patients before eVisits and redirect them to your healthcare services.
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The patient’s journey with Infermedica’s Platform
Enhance the user journey with tools for patients and clinicians. See how our platform supports users early on.
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Patient at home
A patient experiences some mild skin changes and wants to ask a doctor about them. They decide to do a quick online symptom check offered by Baylor Scott & White.
- Available 24/7
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Clinic’s webpage
Visiting the provider’s portal was overwhelming, but fortunately, one of the first choices was a self-service symptom assessment tool, which the patient chose.
- Streamlined patient navigation
- Improved flow
- Less unnecessary ED visits
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Symptom assessment
By adding their symptoms and answering questions, the patient quickly discovers possible causes, as well as their triage level. Their results are linked with related services available within BSW’s clinic.
- Real-time assessment
- Instant results
- Access to available services
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Appointment booking
From the results screen, the patient easily moves to the clinic’s booking site. The search criteria are set using the patient’s symptom check results, making the user journey short and efficient. The patient decides to book an eVisit.
- Patients kept in network
- Convenient list of available specialists
- Simplified telemedicine adoption
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eVisit
Information provided by the patient during the symptom check is transferred to the treating physician. The physician can use the information at the visit to improve communication and arrive at a diagnostic and treatment plan more easily.
- Automated intake
- Visit note generation
- Communication support
Join network of healthcare innovators
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We chose to work with Infermedica because they bring a truly intelligent layer of clinically validated health technology to the Microsoft Healthcare Bot Service, empowering our customers to build smarter virtual assistants that drive better outcomes for patients.
Adam Walker
Program Manager at Microsoft Healthcare
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Working with Infermedica has strengthened our preliminary care offering, and offers our customers a seamless user experience, and a fast route to an outcome.
Bart Jordens
Global Head of Innovation at Cigna International Markets
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We work with one of the largest health systems in the US, operating 50+ hospitals and 950+ clinics.
Let's discuss your challenges
Curious how Infermedica Platform can fit into Baylor Scott & White business? Fill out the form and wait for our expert to reach out to you.
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Meet our expert
Schedule a call with Alex Long, our Business Consultant to figure out how to reduce your costs, relieve overloaded ERs and overtake the competition in Texas.
- Fill out the form
- Schedule a strategy session
- Talk to our expert